Thank you, Richard Palmer was wonderful and I'm very greatful
11/28/2019
Rita A. VERIFIED CUSTOMER
Lovely girl very helpful she did a great job
11/27/2019
York B. VERIFIED CUSTOMER
Richard always deliver an awesome experience!
11/27/2019
James B. VERIFIED CUSTOMER
Thanks Richard!
11/27/2019
Camden P. VERIFIED CUSTOMER
Give her a raise
11/27/2019
Emmitt B. VERIFIED CUSTOMER
He ordered the part and fixed it in record time. Very nice to work with.
11/27/2019
Cherre Y. VERIFIED CUSTOMER
The gentlemen was very nice atmosphere was comfortable and clean and the service was done in a timely manner.
11/27/2019
Sandra W. VERIFIED CUSTOMER
Truc is great and does a great job. I really enjoy doing business with your entire group. Everyone is wonderful. Thank you.
11/27/2019
Jane F. VERIFIED CUSTOMER
Good communication, great follow up and kept us informed through the job
11/26/2019
Caren C. VERIFIED CUSTOMER
It was a fluke thing you had a appt avail . And it was able to go right in as my engine light was on and my car was running terrible . Everyone was really helpful , and I’m glad it’s fixed for now as it’s our only car . I sure hope Kia gets the code !
11/26/2019
Eugene E. VERIFIED CUSTOMER
First off it was a good thing for you all at KIA that you dealt with my wife and not me. The service department was very neglectful on communicating what was going on with her car with my wife. They had her car for 2 weeks and did not keep her informed on what was happening or what it would cost to fix the car. She had to call them and most of the time they couldn't tell her anything. During all that time she had a rental car. When they finally got everything figured out and her car ready she was told KIA would take care of the car rental. She only had to cover the insurance she took out on the rental. Which was great but as it turned out the car rental was incorporated into the final bill which means my wife paid for the rental herself since it was added to her bill. So your service department needs a lesson on follow through and communication 101.
VERY DISAPPOINTED
Eugene E
11/26/2019
John M. VERIFIED CUSTOMER
Efficient and professionial
11/24/2019
Sarah D. VERIFIED CUSTOMER
I was told by O’ Reilly’s, who ran a test on my car that I needed a Solinoid (sp?).
11/24/2019
Dionne N. VERIFIED CUSTOMER
She was EXTREMELY patient with me while we tried to figure out my extended warranty. She was very professional and kind. A pleasure to work with.
11/24/2019
Danny B. VERIFIED CUSTOMER
Very professional and helpful. It’s was a pleasure being there.
11/24/2019
Linda W. VERIFIED CUSTOMER
Very friendly and welcoming staff .
11/24/2019
Lois H. VERIFIED CUSTOMER
You have an incredible crew everybody just does a great job wanting to wish you all a very happy Thanksgiving and a Merry merry Christmas
11/23/2019
Timothy M. VERIFIED CUSTOMER
Richard is very attentive and strives to meet customer satisfaction.