When I first walked in Richard greeted me and asked how he could help me. He listened carefully so he understood what was going on with my car. He told me what was going to be done, how much it would cost, and about how long it would take. Since I was waiting, Richard made sure I got a coffee and knew where the complimentary water was, where the restrooms were and the quietest place I could go to study. As soon as my car was finished he let me know and checked me out. While I know these are all things that Richard is expected to do in his job, he is very professional and enjoyable to talk with. He makes doing business with West Hills Kia a pleasure.
11/23/2019
Keith L. VERIFIED CUSTOMER
Terrible. Will never come back again.
11/23/2019
Sana S. VERIFIED CUSTOMER
Very satisfied with Mr. Mossman customer service!
11/22/2019
Matthew S. VERIFIED CUSTOMER
Fantastic service
11/22/2019
Gerald S. VERIFIED CUSTOMER
Always the best, thorough, courteous pleasant experience with Richard. Thanks
11/22/2019
Barbara W. VERIFIED CUSTOMER
Christopher Mossman is great. My problem is with Kia manufacturers
11/22/2019
Judy R. VERIFIED CUSTOMER
Great personnel and communications.
11/22/2019
Jared T. VERIFIED CUSTOMER
Truc has always been kind, helpful and an all around great employee every time i stop by the dealership as are many of the other employees there. Great job to the “Same Day” employees for fixing my damaged rim on my Kia Stinger and great job to West Hills Kia on how the not only treat my car but me as well.
11/22/2019
William F. VERIFIED CUSTOMER
Very professional and friendly
11/21/2019
James C. VERIFIED CUSTOMER
100^ satisfied
11/21/2019
Christine S. VERIFIED CUSTOMER
courteous and helpful
11/21/2019
Michelle H. VERIFIED CUSTOMER
Always a pleasure to get my wife's car serviced here, and Richard is always helpful and straight to the point with our vehicles needs.
11/21/2019
Robert H. VERIFIED CUSTOMER
100 % satisfied, as always!
11/20/2019
Dennis H. VERIFIED CUSTOMER
She is a great compliment to your service department.
11/20/2019
Fred D. VERIFIED CUSTOMER
Great Service. Satisfied my questions and went out of his way to help. Thanks Richard
11/20/2019
Robert R. VERIFIED CUSTOMER
Thank you for always being so kind and helping us with our services.
11/19/2019
Emmitt B. VERIFIED CUSTOMER
Very good service
11/19/2019
Marilyn L. VERIFIED CUSTOMER
Richard is a quality team player. He is relational, focused on business while making me,the customer, feel included and important.He is a great assest to your Kia team
11/19/2019
Mike . VERIFIED CUSTOMER
Service is always great. Matt runs a first class service department. Could not be better!
11/19/2019
Janis L. VERIFIED CUSTOMER
Issue with mirrors was not resolved. This was my third visit with this issue.