Chris Mossman and his team were extremely helpful and professional in handling our abnormal malfunction, they worked diligently for 11 days to get to the root of the problem and resolved it. Chris was very good at keeping me updated on any progress throughout the 11 days.
9/13/2019
Lynn W. VERIFIED CUSTOMER
Richard Palmer is Awesome.
9/13/2019
Nick F. VERIFIED CUSTOMER
Richard was excellent in his customer service. He handled questions very well and inspired confidence.
9/13/2019
Patricia M. VERIFIED CUSTOMER
Always helpful and super friendly.
9/12/2019
Virgilio P. VERIFIED CUSTOMER
Chris always do an excellent job every time. He always inform you of what’s going on with your vehicle. He makes sure everything’s ok before you leave the shop. Well done!
9/12/2019
Stephanie O. VERIFIED CUSTOMER
Richard is a great service writer. Very personable, and appears to really love his job. I look forward to working with him in the future.
9/11/2019
Timothy M. VERIFIED CUSTOMER
Thank you.
9/11/2019
Megan L. VERIFIED CUSTOMER
Always excellent care!
9/10/2019
Laura B. VERIFIED CUSTOMER
Mr. Mossman is a professional and explained repairs thoroughly.
9/9/2019
David W. VERIFIED CUSTOMER
Great job!!!
9/8/2019
Marjorie S. VERIFIED CUSTOMER
Chris has always above and beyond to help. He is the one I always ask for when making a service apt. He take time to explain things to me and makes me feel confident when I leave the dealership.
9/8/2019
Daniel H. VERIFIED CUSTOMER
Richard was an absolute pleasure. Super professional and was very helpful and made my experience very easy and enjoyable.
9/7/2019
Vicki A. VERIFIED CUSTOMER
Great service! Filters done. Rotation of tires. Oil change.
9/7/2019
Paul P. VERIFIED CUSTOMER
He kept me informed and things were on time.
9/6/2019
Patricia T. VERIFIED CUSTOMER
Always have a great time with the west hills Kia team, never disappointed.
9/6/2019
Dionne S. VERIFIED CUSTOMER
I'm always happy when Richard Palmer does my check in at Kia. He always takes great care of us. He's second to none when it comes to customer service!
9/6/2019
Jeffrey H. VERIFIED CUSTOMER
Outstanding as always. I left with a new car.????
9/6/2019
Kevin J. VERIFIED CUSTOMER
Richard's great, always friendly and on top of everything. He needs a raise!
9/5/2019
Sharon R. VERIFIED CUSTOMER
Service was hood but too pricey!
9/5/2019
Jacqui O. VERIFIED CUSTOMER
I was completely one hundred percent above and beyond taken care of by Chris. I feel fortunate he was whom I was connected with. He communicated perfectly throughout my vehicle service. Thank you very much.