You should give Christopher a raise or a bonus for his hard work.
9/5/2019
Toby E. VERIFIED CUSTOMER
Available early; fast, courteous, kept me up to date. Great service
9/5/2019
Rachel F. VERIFIED CUSTOMER
We love Kia!!!
9/1/2019
Laurie C. VERIFIED CUSTOMER
Completely satisfied with my service representative Chris. Not satisfied that a problem experienced by us several times (which was not repeatable) which clearly required a motor to fix the irregular, but dangerous mirror adjustment, was not replaced.
8/31/2019
Kelly S. VERIFIED CUSTOMER
Christian was very helpful, kept me informed of my vehicle status, great customer service, personable.
8/31/2019
Taylor A. VERIFIED CUSTOMER
Richard was wonderful, helpful and made our experience super easy. Eveyone at west hills is helpful and tries to make my life eaiser (mom of 3 young kids) when I’m there!!
8/30/2019
Amber K. VERIFIED CUSTOMER
Richard provides me with as much customer service that he could, he handled this situation better than most might have. I respect his patience in our communications, as I can be demanding when I feel that I am being taken advantage of. If I were asked to rate my experience with Richard, on a scale of 1-10 with 10 being absolutely excellent, I would rate Richard a 10.
8/30/2019
William C. VERIFIED CUSTOMER
Very impressed with Chris. He was very professional, friendly and informative.
8/30/2019
Dawn B. VERIFIED CUSTOMER
Very personable. Liked getting the text updates. Explained and showed me how the new remote start worked even though he was clearly busy.
8/30/2019
Steven S. VERIFIED CUSTOMER
Chris did a great job.
8/29/2019
Robert W. VERIFIED CUSTOMER
Richard was incredibly friendly and professional every time I walked in, and remembers me by face in person, and by name over the phone. This made me feel like I, and my car, were both important and valued.
8/29/2019
Janet T. VERIFIED CUSTOMER
Richard always takes very good care of me when my Kia Soul is being serviced. He keeps me updated on the progress. I enjoy coming to West Hills Kia!
8/29/2019
Cindy T. VERIFIED CUSTOMER
Chris took the time to patiently listen to me during a phone conversation and when I brought my vehicle in, fully explained a needed repair - it was greatly appreciated. I’ve been very happy with the Service Department including Service Manager Matt Wright who was willing to take a drive with me to understand the issue I’ve been having. The service team including technician Wayne have been working diligently to resolve my repair and I’m very grateful for that! Keep up the great work!!!
8/28/2019
Tessa L. VERIFIED CUSTOMER
Wonderful service. Mosman is professional and wonderful
8/28/2019
Frances C. VERIFIED CUSTOMER
Christopher Mossman was professional, efficient and personable thru every phase of the service appointment.
8/27/2019
Marie C. VERIFIED CUSTOMER
I have had only the best experience when ever i cme in. ????
8/27/2019
Douglas L. VERIFIED CUSTOMER
Always a great experience
8/25/2019
Barbara T. VERIFIED CUSTOMER
Matt always takes good care of our car and does it with the utmost courtesy toward us.
8/25/2019
Kerry B. VERIFIED CUSTOMER
Matt is always amazing. Great customer service and reportare. Friendly and kind as well as considerate and informative when discussing the maintenance or vehicle concerns.
8/25/2019
Mark T. VERIFIED CUSTOMER
Great customer service experience today! Thanks Richard and WHK!!