As I stated in my text message, I made the appointment because I had a check fuel cap notification. I explained over the phone Wednesday and in person today but after a diagnosis, still nothing was detected.
Please contact me so we can discuss this over the phone.
Thank you
****-****-xxxx
7/25/2020
Rose R. VERIFIED CUSTOMER
Service was fine
7/25/2020
Rose H. VERIFIED CUSTOMER
Everyone I have come in contact with, over the years at Honda, have been great, and seemed to go out of their way to make me feel special. Maybe you just like me best, but I suspect you treat all your customers the same way!
7/24/2020
Susana F. VERIFIED CUSTOMER
Good customer service
7/24/2020
Donald J. VERIFIED CUSTOMER
Rickie in the Service Department followed up beyond my expectations!
Thank you for a wonderful Honda experience!
7/24/2020
Jay R. VERIFIED CUSTOMER
Excellent service and friendly customer service
7/24/2020
Mark Y. VERIFIED CUSTOMER
I specifically asked service to check the wiper fluids because nothing comes out.. obviously they did not check because I still have the problem. My truck only has 6000 miles.
7/24/2020
Kieu W. VERIFIED CUSTOMER
Quick and efficient. Your service representative was able to resolve the problem quickly. Knowledgeable and on top of the issue.
7/24/2020
Leha F. VERIFIED CUSTOMER
Excellent service and quick turn around
7/23/2020
Brent A. VERIFIED CUSTOMER
Appointment at 7:30 left at 10:00. I understand this may be due to how busy it was or Covid protocols.
7/23/2020
Oliver D. VERIFIED CUSTOMER
Exceptional Customer service providea by Richard.
7/23/2020
Felix M. VERIFIED CUSTOMER
Outstanding service
7/23/2020
Alicia K. VERIFIED CUSTOMER
Austin did a great job of communicating what needed to be done and contacting me for approval. He kept me update and made the whole process easy. There were no surprises and I appreciated his great customer service.
7/23/2020
Peggy G. VERIFIED CUSTOMER
Very nice guys and I'll be back
7/23/2020
Cheryl W. VERIFIED CUSTOMER
I will look at buying another Honda at west hills in a few months before I look at another dealership because I have had the best service all around at west hills.
7/22/2020
Shauna O. VERIFIED CUSTOMER
Thank you for keeping everyone safe during this virus. Great job.
7/22/2020
John G. VERIFIED CUSTOMER
Only issue is moving into 3rd day no offer of loaner car on Honda with 3 times for same issue. Without resolution. I have owned 4 Honda’s and in past always was supported with loaner with warrenty. Very disappointed
7/22/2020
Amanda G. VERIFIED CUSTOMER
I actually look forward to taking my car in for service because of how kind and hospitable the staff is. Makes me feel like I’m in a fancy hotel. A+ for service, always.
7/22/2020
Daniel B. VERIFIED CUSTOMER
Your personal need training to understand all the warranty products you sell.
7/22/2020
Nicholas A. VERIFIED CUSTOMER
Richard was very nice and informative. I checked out with Austin who was very helpful with the after service info. Thanks, guys!