Very good service- all questions and concerns were handled well.
6/18/2020
David H. VERIFIED CUSTOMER
Unfortunately, it took 3 hours for an oil/lube and cabinin and
and engine air filter install.
Please work on scheduling - thank you.
6/18/2020
Angela C. VERIFIED CUSTOMER
He was very kind and professional. That being said, he missed a detail on the estimate and had to call me to add $300 onto the charge. A quick double check over the line items could have alerted him of this missing service before quoting me. Simple mistake, and I am fortunate that it didn’t matter and I’m fine paying it. A struggling family could have been devastated. Just double check. Always appreciate Honda and their high quality service. Thank you
6/18/2020
Michael K. VERIFIED CUSTOMER
I waited in my vehicle for 25 minutes before I was greeted and paperwork initiated for my oil change which I had an appointment for. I was five minutes early for my appointment.
6/18/2020
David S. VERIFIED CUSTOMER
Very good job!’
6/18/2020
Angela H. VERIFIED CUSTOMER
Very helpful and friendly!
6/17/2020
John G. VERIFIED CUSTOMER
Austin is great!
6/17/2020
John B. VERIFIED CUSTOMER
I was completely satisfied,work was done in a timely manner.
6/17/2020
Larry M. VERIFIED CUSTOMER
Because it cost me more than original quote even after 2 discounts ! How is that even possible ? Then they tell me it needs some carbon buildup job for almost $400 more ! No I'm not happy at all since this car cost me $32,000 which was near the price of a brand new one ! Basically I've gotten screwed from day 1 and I won't be that stupid ever again.
6/17/2020
Jack H. VERIFIED CUSTOMER
Cameron was amazing today!!!! I couldn’t have asked for a better advisor. The best I have had at West Hills Honda. Thank you so much Cameron!!
6/17/2020
Douglas G. VERIFIED CUSTOMER
Great job!
6/17/2020
Corina B. VERIFIED CUSTOMER
Always a pleasure to be greeted on the phone and in person at your shop every time we go for service we get the red carpet treatment and being in customer service myself I am 1000% satisfied
6/17/2020
Brett N. VERIFIED CUSTOMER
Everybody was very professional and I felt well taken care of.
6/17/2020
Lawrence A. VERIFIED CUSTOMER
The staff was very courteous knowledgeable and clear on what was needed with the vehicle and it was delivered on time.
6/17/2020
Kathleen S. VERIFIED CUSTOMER
Brett is an asset to your company. Takes great care of his customers and I really appreciate that. Thank you Brett.
6/16/2020
Barton W. VERIFIED CUSTOMER
He was both professional and personable, a good combination
6/16/2020
Edward Q. VERIFIED CUSTOMER
Cameron was courteous,professional, and friendly.
6/16/2020
Rebecca H. VERIFIED CUSTOMER
Brett was very professional and assisted all of my needs.