I was well satisfied with his helping me to understand what the problem was and how it was resolved. Good work! Carol H
5/28/2020
Carol S. VERIFIED CUSTOMER
We are new to the area and appreciate the quality service we received. Nice to know we have a nearby Honda service center that we can trust.
5/28/2020
Deborah O. VERIFIED CUSTOMER
Service from Patrick Wortham, and West Hills Honda Service Center, were excellent, as always. I bought my car (new) there in 2012, and wouldn’t take it anywhere else for service.
5/27/2020
Peter R. VERIFIED CUSTOMER
It took 22 minutes to check in and I was second in line. Lots of people running around with clipboards but no one approached.
5/27/2020
Marina M. VERIFIED CUSTOMER
Cameron is very professional and accommodating.
5/27/2020
Kay V. VERIFIED CUSTOMER
Rick always treats me with a friendly attitude, professionalism and is very knowledgeable and is a positive asset to West Hills Honda service department!
5/27/2020
Gwendolyn B. VERIFIED CUSTOMER
Very happy with the great customer service we received! Thanks a million!
5/27/2020
Christopher L. VERIFIED CUSTOMER
Fantastic service and courteous staff.
5/27/2020
Chase T. VERIFIED CUSTOMER
The problem I brought my car in for is still a problem I’m vary upset and when I call I can’t seem to get ahold of anyone
5/27/2020
Tom S. VERIFIED CUSTOMER
I do an inspection of the work performed afterwards. I removed the dust cover over the spark plug and coil area and around that area was squirrel droppings and debris that I had to blow out with an air nozzle. The car sat for a complete day. Also I went on line to see what a set of coils cost. For a full set of four the price was $184.53 and I was charged $520. This is price gouging if I have ever seen it. I will NOT take our car here again. Ridiculous, T L Sunderlin
5/26/2020
Joseph W. VERIFIED CUSTOMER
Very personable and pleasant
5/25/2020
Noemi P. VERIFIED CUSTOMER
Excellent service
5/24/2020
Lawrence M. VERIFIED CUSTOMER
Rick was excellent! He was articulate when explaining what needed to be done w/my car. He seemed genuinely concerned about me and providing the best service. Please thank him!
I would like to comment on a couple of items. I was surprised that it took two voicemail messages and five days to get someone to call me back to schedule my appointment. Maybe with the coronavirus, you are busier than normal. I comment in this as I hope this hasn’t become the norm for Honda.
I also want to say that my timing belt was replaced in 2012, and while it is time again to replace it, I am shocked at how much labor has almost doubled. Parts are relatively the same, so that is good. I am considering another place for this repair.
5/24/2020
David S. VERIFIED CUSTOMER
Well satisfied
5/24/2020
Lawrence H. VERIFIED CUSTOMER
Great service, Brett kept me informed on status of repairs. Very satisfied.
5/24/2020
Laurie Ann. VERIFIED CUSTOMER
Awesome!
5/24/2020
Vickie S. VERIFIED CUSTOMER
Brett went above and beyond even found coupons to make the bill smaller! Ty
5/24/2020
Michael B. VERIFIED CUSTOMER
Honda - and Austin - provided a safe and satisfying experience.
5/24/2020
Sean K. VERIFIED CUSTOMER
Y'all always been very courteous and I have never had to wait more 2-3 hours. We also have a Ford F350 from there.