My visit was great, as always. However a few days later, when I first had the opportunity to drive my car after dark I realized that the lights were still not coming on in the lower console area. I had described very specifically where I was having an issue with the lights (where the knobs read for heat/air conditioner, vent settings, etc...)None of these work. I’m concerned because of the labor cost involved in getting back in there. I don’t think I can pay for it again, yet the issue is not resolved.
2/25/2020
Mary T. VERIFIED CUSTOMER
Brett was very knowledgeable about the 45,000 mile service that my Honda Fit was due for. He also explained the needed services in an easy to understand communication. He's the friendliest service tech that I have ever encountered at West Hills Honda. Thank You. Recommended that Brett be given a huge raise for outstanding customer service.
2/25/2020
Page B. VERIFIED CUSTOMER
The price was as quoted and it took less time than the estimate.
Quite satisfied.
Page B
2/25/2020
Michael W. VERIFIED CUSTOMER
Brett was friendly and efficient!
2/25/2020
Che Hong. VERIFIED CUSTOMER
Cameron Anthony always provides excellent customer service and professionalism.
2/25/2020
Michael B. VERIFIED CUSTOMER
Brett was very helpful and responsive today. Great service.
2/25/2020
Brandon B. VERIFIED CUSTOMER
Andrew was great and the service was completed quickly. I was very satisfied with my visit.
2/25/2020
Bruce W. VERIFIED CUSTOMER
Excellent job
2/24/2020
Sheila S. VERIFIED CUSTOMER
Everything went great.
2/24/2020
Philip S. VERIFIED CUSTOMER
Brett was very helpful and polite.
2/24/2020
Lucille W. VERIFIED CUSTOMER
Richard was very helpful and polite.
2/23/2020
Cynthia H. VERIFIED CUSTOMER
Can I adopt Austin? ????
2/23/2020
Elena . VERIFIED CUSTOMER
Your staff is overwhelmed. Hire more people. I was sent home with a zip tie to fix my car. Not even kidding.
2/23/2020
Danial B. VERIFIED CUSTOMER
Thanks for your help today! It was fast and easy and very helpful.
2/23/2020
James C. VERIFIED CUSTOMER
Austin was awesome. He was professional and helpful, but most of all his personality led to a positive customer experience.
2/23/2020
Mary H. VERIFIED CUSTOMER
Austin was very friendly and helpful, and his level of communication was excellent - kept me informed throughout the appointment.