Very friendly staff.
Helpful too as I left something behind and they tracked me down to deliver it.
2/12/2020
Richard W. VERIFIED CUSTOMER
Very happy with the service he provided. Friendly and helpful.
2/12/2020
Walter S. VERIFIED CUSTOMER
VERY GOOD SERVICE AND VERY PLEASANT PEOPLE TO WORK WITH.
2/12/2020
Virginia M. VERIFIED CUSTOMER
Questions re: my assorted warranties were never explained to me in a manner I could understand. I received a “Product Advisory” from Honda advising me a possible future issue with DTCs and because of this my warranty was being extended from 5 to 6 years. When I relayed this info to Patrick he said hr knew nothing about that & was unaware if this should be included in my car’s file. Another unanswred question.....
2/12/2020
Jonathan I. VERIFIED CUSTOMER
Nice customer service.
2/12/2020
Elizabeth N. VERIFIED CUSTOMER
Austin was super helpful.
2/12/2020
Joel N. VERIFIED CUSTOMER
He was very helpful and explained everything to me. I feel he went on and beyond . I would trust anything he had to tell me about my car. Very pleased????
2/11/2020
Jeanmarie C. VERIFIED CUSTOMER
courteous and informed!
2/11/2020
Jim W. VERIFIED CUSTOMER
Waited over 2 hours for warranty airbag and seatbelt
2/11/2020
Tawnya M. VERIFIED CUSTOMER
I am very impressed with Andrew. His professionalism was astounding. He was quick to respond when I walked through the door. Quickly assess my individual needs and even guess a few in my behalf. I had parked in the wrong area so He personally went and drove my car to its intended spot. He took the time to walk me over to the waiting room making sure I was comfortable before leaving my side. I appreciated his quick responses texting my how my vehicle tested. And was great at selling me the repairs I needed. I will be back! But I must say. I am also impressed with how carefully everyone is dressed. They obviously trust and respect each other and feel happy at work. I can see that everyone on the lot seems happy and even grateful that I am there...i am no accustomed to so much attention! I wish I knew your secret!!
2/11/2020
Brittany W. VERIFIED CUSTOMER
Great service and the oil change was done quickly:)
2/11/2020
Charlotte A. VERIFIED CUSTOMER
I understood that I would have to wait to get my tire fixed. I didn't have an appt, so needed to wait until I could be fitted in, but would have been good to know how long the wait might be so I could decide whether I should go home to wait.
2/10/2020
Anna L. VERIFIED CUSTOMER
Very Friendly staff
2/10/2020
Suzanne C. VERIFIED CUSTOMER
He was very helpful when I had my car towed into the dealer without a service appointment. He explained what was done and got me in promptly.
2/10/2020
Michael W. VERIFIED CUSTOMER
Very friendly staff, efficient service
2/10/2020
Randy C. VERIFIED CUSTOMER
Quick service
2/10/2020
Jennifer C. VERIFIED CUSTOMER
Very polite and easy to talk to. He was very helpful.
2/10/2020
Joseph M. VERIFIED CUSTOMER
Austin was very helpful in making sure all of my concerns were met regardless of how busy the service department was. He has stellar customer service skills and I look forward to bringing my vehicle back to Honda for my services in the future!
2/9/2020
Edward S. VERIFIED CUSTOMER
Richard was very helpful and answered all my questions on what was happening with my car.
2/9/2020
Robert B. VERIFIED CUSTOMER
I always receive excellent service at a good rate from West Hills Honda. Brett did a very good job keeping me informed and letting me know about my options.