I appreciate being able to ask questions and getting accurate and easy to understand information. I’ll be back.
3/21/2021
Robert M. VERIFIED CUSTOMER
Good communication and we feel James took very good care of us!
3/21/2021
Lene L. VERIFIED CUSTOMER
they were very prompt and professional
3/21/2021
Robert F. VERIFIED CUSTOMER
Kill was knowledgeable, friendly and timely. I trust him to take good care of my car. Thanks West Hills Honda
3/20/2021
Valerie F. VERIFIED CUSTOMER
Kily was great and kept me updated on my vehicle’s service.
3/20/2021
Linda W. VERIFIED CUSTOMER
Brett was professional and personable. I didn’t feel like I was getting a sales pitch on purchasing other services. I felt he was providing good info and that we were working as a team to get a problem solved. It’s the first time I felt that way at this dealership. I hope to work with Brett again! Extremely happy with his service.
3/20/2021
Barbara B. VERIFIED CUSTOMER
KILY VOSKUHL WAS FRIENDLY AND HELPFUL.
3/20/2021
Chris B. VERIFIED CUSTOMER
Nina was very helpful. She advised me on what is needed and explained it would be possible to schedule work next Friday.
3/20/2021
Carol M. VERIFIED CUSTOMER
Friendly encounter and gods explanation of issue
3/20/2021
Melvin P. VERIFIED CUSTOMER
Courteous service. Thorough inspection of vehicle.
3/20/2021
Jeizel Lyn. VERIFIED CUSTOMER
Thank you Gennifer for being awesome and helpful!
3/20/2021
Steven M. VERIFIED CUSTOMER
Merely my first free oil change service. Service was good and the atmosphere was above board.
All be well
3/19/2021
Britney V. VERIFIED CUSTOMER
Brett did an awesome job today! My key fob on my 2018 Pilot has eaten 3 batteries after buying the car new. After techs took a look at the problem, Brett told me they had swapped the battery and cleared the fault, but in the interest of good business, he was going to warranty my key fob. This really hit home with me. Thanks a lot Brett!
3/19/2021
Brant M. VERIFIED CUSTOMER
Thanks a ton, appreciate all your help!
3/19/2021
Laarni D. VERIFIED CUSTOMER
He iS very good... very nice... explains very well...
3/19/2021
Charlie M. VERIFIED CUSTOMER
Great service
3/19/2021
Gary W. VERIFIED CUSTOMER
Gennifer was fantastic. Seriously. She is smart and also just seems to understand how to approach them. I have been a supervisor and manager for the federal government and have just over 32 years working for them. I can tell when someone gets it. That girl will go as far as she decides she wants to in the future. So you better enjoy the fact she is working for you right now. One last suggestion. The service guy’s inside were playing the worst music over the dealership speakers. It was like someone was barfing up all the worst dance club music from the 90’s. I would have waited outside for over an hour or more if it wasn’t so cold. That music isn’t played anymore for a reason. I am 54 and had to hear the crap when it was new. Just sayin. ???? Gennifer is the real subject and she was great. Thanks.
3/19/2021
Shirley R. VERIFIED CUSTOMER
Well done,
3/19/2021
Richard . VERIFIED CUSTOMER
James completed all services as promised in a timely and kept me updated on my vehicles progress. As always, James provided outstanding customer care and goes out of his way to make sure we feel like part of the West Hills family.