Excellent customer service. Thank you for taking care of our vehicle.
3/13/2021
Herminio C. VERIFIED CUSTOMER
Professional services every time. Thank you.
3/13/2021
Lynn W. VERIFIED CUSTOMER
I really dislike your surveys. Brett was quite helpful but why do you expect me to rate him each time?
3/13/2021
Kathleen T. VERIFIED CUSTOMER
Kind and courteous.
3/13/2021
Dianna H. VERIFIED CUSTOMER
Brett went above and beyond the call of duty to confirm my extended warranty.
3/13/2021
Betsy M. VERIFIED CUSTOMER
Kudos to Kiley at West Hills Honda for keeping me in the loop as extensive repairs to my Honda were being taken care of. Thanks much.
3/13/2021
Cassandra I. VERIFIED CUSTOMER
Not only is this my third time bringing in my vehicle for service for the same issue, but the customer service is completely lacking. We were given a rental car for the last 10 day repair from Honda. This time they said no because it’s not the same. In my opinion, it’s the same because we are back here for the same issue. I’m not sure how it is different. It actually seems worse with it being the third time our car has been at Honda for the same issue.
3/13/2021
Colleen B. VERIFIED CUSTOMER
Thanks
3/13/2021
Carol G. VERIFIED CUSTOMER
Wow! Expensive!
Brett did a great job
3/13/2021
Jill B. VERIFIED CUSTOMER
Was fast and easy!
3/13/2021
Christine D. VERIFIED CUSTOMER
I went into the service office, of course with mask on, and they asked me to drive my car into the two lines of cars (3 ahead of me) and wait in my car, someone would be out. After 8 minutes in my car I went into the office where there were four employees talking to each other and behind their desk, no customers inside (only one outside besides me). They asked me to wait in my car, someone would be out “shortly.” After another 8 minutes with no employee coming out, I went back in where there were then just two employees behind there desks talking across the room to each other.
James apologized and took care of me very nicely. I explained that I needed to pick up my wife from her vaccine so please as fast as possible. As he was nicely pointing me to the wi-fi lounge he said it would be under an hour. I asked again as soon as possible please. He said he would come and get me when it was ready. After an hour and 10 minutes, I went down to his desk and he said the car was ready.
3/13/2021
Chelsey J. VERIFIED CUSTOMER
James was incredibly friendly and honestly brightened my day!
3/13/2021
Diane B. VERIFIED CUSTOMER
Ricky was knowledgeable and courteous!
3/13/2021
Noiemie M. VERIFIED CUSTOMER
Excellent service!
3/13/2021
Jules L. VERIFIED CUSTOMER
Max did a awesome job! The whole staff is awesome! thank u max for having awesome customer service and i will be back! thank you! five stars all the way!
3/12/2021
Colin C. VERIFIED CUSTOMER
Very happy with the service. Everything was addressed, fixed, and explained. I feel confident the correct maintenance was done and at a good price. Mr Voskuhl and his team did an exceptional job.
3/12/2021
Joseph K. VERIFIED CUSTOMER
Pleased with the service and the facility’s of the dealership