Yes I was completely satisfied with my experience with James
1/22/2019
Cora H. VERIFIED CUSTOMER
My CRV needed work outside of the routine maintenance. Ashley took care of getting approval and communicated with me throughout the process. The process was easy and I didn’t have to worry. I appreciate how Ashley took care of the process, me and my CRV.
Cora H
1/22/2019
Daniella S. VERIFIED CUSTOMER
Great job by the service team as usual
1/22/2019
Steffi P. VERIFIED CUSTOMER
I was surprised and pleased to be given a rental car for the few hours the car was being worked on.
1/22/2019
Donna W. VERIFIED CUSTOMER
what is the environmental fee and shop supply fee???
1/22/2019
Tom F. VERIFIED CUSTOMER
Awesome customer service! Thank you! I’ll be back!
1/22/2019
Michael L. VERIFIED CUSTOMER
Brett is the best service advisor at your dealership. It is always a pleasure to work with him and your whole team at West Hills Honda. Thanks.
1/22/2019
Daniel F. VERIFIED CUSTOMER
Very courteous, and friendly
1/22/2019
Marion H. VERIFIED CUSTOMER
As always, I was treated like a valuable customer. Business management Roxann was very helpful too. She mentioned that she can possibly take off $600, if I purchased a warranty before my current extended warranty expires in March. Please confirm, so I can act on this. Not sure if Rob or Mike must approve it.
1/21/2019
Richard G. VERIFIED CUSTOMER
Great service rep, very efficient and friendly. High marks!
1/21/2019
Brant M. VERIFIED CUSTOMER
Always polite, easy to work with!
1/21/2019
Jamison M. VERIFIED CUSTOMER
Always a pleasure.
1/21/2019
Victoria K. VERIFIED CUSTOMER
You were very good at explaining what my van needs done.
1/20/2019
Estefana T. VERIFIED CUSTOMER
I give you all Brett! It was a pleasure, thank you!
1/20/2019
Timmie J. VERIFIED CUSTOMER
Outstanding service. Needs a take a number machine
1/20/2019
Troy C. VERIFIED CUSTOMER
Austin was very professional, courteous, and has a great sense of humor. He’s an asset to your team.
1/20/2019
Carol M. VERIFIED CUSTOMER
Always enjoy working with James...He’s very friendly, courteous and always explains things well.
1/20/2019
Cassandra G. VERIFIED CUSTOMER
As always James delivers impeccable customer service. Thank you!
1/20/2019
Melanie H. VERIFIED CUSTOMER
One hour and 45 minutes for an oil / filter change that I made an appointment for, UNSAT !