James is the best! I’m always amazed that he remembers me even after not seeing him for several months. Any time I have had James help me with my car service, it has always been done professionally, efficiently, and with such a friendly demeanor. I already felt reassured that my car needs were going to be met when I saw James. James is the personification of great customer service.
1/9/2019
Ariel C. VERIFIED CUSTOMER
Very Good.
1/9/2019
Rita S. VERIFIED CUSTOMER
I brought the car in early and got it back early! If only you could have stopped the rain.... thanks
1/9/2019
Rachel P. VERIFIED CUSTOMER
Austin provided excellent customer service. He provided accurate information about the service and estimated completion time. I was promptly notified when the car was ready for pick up.
1/9/2019
Roseann B. VERIFIED CUSTOMER
Cameron was very professional and made sure
I understood everything. Very polite and very helpful.
1/9/2019
Mark M. VERIFIED CUSTOMER
He is pleasant, professional, and very efficient. He took very good care of us, and our car was in and out of service in less than an hour.
1/8/2019
Ashley D. VERIFIED CUSTOMER
I was very impressed with the service and the friendly staff all around. Ashley was especially informative and passionate about her job. She is one of the most dedicated employees you may have there. Seriously thank you all! Hooyah
1/8/2019
Diane H. VERIFIED CUSTOMER
I'm always happy with your service and everyone I encounter, who works there. Honda has the nicest employees anywhere - and good customer service is rare these days! Patrick is great.
I am a bonehead when it comes to understanding cars, so I appreciate that your service department explains it to me. I never had a new car before, and I love my CRV so much!
1/8/2019
Gregory M. VERIFIED CUSTOMER
Amazing service Honda always takes care of my needs
1/8/2019
Russell T. VERIFIED CUSTOMER
Excellent service from everyone.
1/8/2019
Scott R. VERIFIED CUSTOMER
Ashley kept be well informed about the progress of my car repair.
1/8/2019
Karla H. VERIFIED CUSTOMER
Cameron was great! Thanks.
1/8/2019
Kevin W. VERIFIED CUSTOMER
Patrick made sure we were able to pick up our vehicle at our convenience be remaining available for processing the final stage (payment and okaying) of the extensive work done to our vehicle. This came approximately 30-35 minutes after typical closing time for service on Sunday. Thanks Patrick!
1/7/2019
Antanette G. VERIFIED CUSTOMER
Richard did a wonderful job in making sure that my car was completely dry before I picked it up. He is a great employee and I will request him every time.
1/7/2019
Dan K. VERIFIED CUSTOMER
Austin was very courteous, informative, and provided excellent customer service.
1/6/2019
Johnny M. VERIFIED CUSTOMER
James was great
1/6/2019
Renee B. VERIFIED CUSTOMER
I think some of the advisors need to put a little more focus on customers rather then lunch and cell phones. Maybe they were working however perception from a customer is everything.
1/6/2019
Kathleen W. VERIFIED CUSTOMER
So glad I was able to have all these service issues taken care of at once even though it ran a little over closing time due to the add-Ins. Austin was very professional and friendly.
1/6/2019
Karen M. VERIFIED CUSTOMER
Loved the people and the work they did was wonderful. I will definitely return. My only complaint was that it was impossible to reach anyone to find out what was happening with my car.
1/5/2019
Daniel M. VERIFIED CUSTOMER
Brett was very helpful. Was right on a potential problem and a fix was accomplished.