It failed before I got to the bottom of the hill that is not Austin's fault not thorough so how
12/27/2018
Kathryn A. VERIFIED CUSTOMER
Great, honest service as always! Thanks so much!
12/27/2018
Stephen C. VERIFIED CUSTOMER
Rich’s service was...as always...very prompt and courteous. We appreciate his knowledge and professionalism.
12/27/2018
Leonard C. VERIFIED CUSTOMER
It seems like a lot of time for a oil change,
Especially when a person has an appt.
12/27/2018
Michael S. VERIFIED CUSTOMER
Ashely was great at accomplishing what should have been done when I first came to pick up the car on December 8, 2018. I will NEVER find satisfaction in anything the management will ever provide. You have ruined my experience of purchasing a new car and I will NEVER forget how poorly you all performed. I will continue to tell everyone I know how poor of a job you performed in ordering a car. If asked where to buy a car, I will not endorse any type of car you have your hands on.
12/25/2018
Terrance W. VERIFIED CUSTOMER
Patrick was awesome. This was my second dealing with him and he took care of my last minute issue without fuss. I really appreciate his focus and determination on solving my issue without complaints on time or need. Thank you and I will return for service vice the Acura Dealership.
12/24/2018
Kenneth P. VERIFIED CUSTOMER
Ashley kept us up to date with the work that got done on our ridgeline. ????
12/23/2018
Ramona W. VERIFIED CUSTOMER
Richard was amazing, he gave us the best possible attention and kept us informed at every turn. I am thankful for his service.
12/23/2018
Jorge C. VERIFIED CUSTOMER
Austin did an excellent job of managing the whole process of having our vehicle serviced. Polite, personable, and professional. West Hills Honda is fortunate to have Austin on your team.
12/23/2018
Wallace C. VERIFIED CUSTOMER
Brett's customer service has always been exceptional. Today he not only retrieved the appropriate part for my car but also installed it! He is an exceptional employee and should be recognized and rewarded for his amazing customer service!
12/23/2018
Mark M. VERIFIED CUSTOMER
Thanks for your help with the oil change certificate!!!
12/23/2018
Victor G. VERIFIED CUSTOMER
Fixed problem thank you
12/23/2018
Vincent P. VERIFIED CUSTOMER
Excellent customer service. Really took care of me.Treated me like family
12/22/2018
Steven H. VERIFIED CUSTOMER
As always, we are satisfied for the professional work and service that West Hills Honda provides.
We are also thankful to Austin from the Service Dept who provided excellent assistance after we were a bit late for our appointment. He also was knowledgeable about specific questions regarding our Odyssey and the maintenance kit that we are on. By giving us the brochure, it helped us understand what specific jobs will be done on our car. Thanks a lot to Austin.
12/22/2018
Carol R. VERIFIED CUSTOMER
I'm always well treated, so it is never a concern when I go in for service and wait for it to be finished. Thank you
12/22/2018
Steven S. VERIFIED CUSTOMER
Look for my scheduled appointment for fhe timing belt on Jan 7
Thanks
12/22/2018
James C. VERIFIED CUSTOMER
Work completed quickly
12/22/2018
John B. VERIFIED CUSTOMER
Excellent Service thank you!
12/22/2018
Debra H. VERIFIED CUSTOMER
Austin Almaden was knowledgeable, friendly and aware of my time frame kindly ensuring my needs were met. I truly appreciate the care and thoughtfulness of the entire West Hills Honda staff! Merry Christmas! ????
12/22/2018
Lisa G. VERIFIED CUSTOMER
It took weeks to get an appointment. Then we were unable to get through to service and get an estimate on when it would be done.