West hills Honda takes very good care of its customers. Cameron Alameda is personable, considerate and attentive. When I went back to get my car, he was the one that I wanted to deal with. A-1 quality employee!
12/22/2018
Charles R. VERIFIED CUSTOMER
Ashley readily and professionally informed me of the service to my car and answered all my questions with ease. Well done, Ashley!
12/22/2018
Budd Z. VERIFIED CUSTOMER
Thanks for vacuuming mY Honda
12/22/2018
Timothy H. VERIFIED CUSTOMER
Service was good.
12/21/2018
Van B. VERIFIED CUSTOMER
He is very professional
12/21/2018
Alan S. VERIFIED CUSTOMER
Appreciated the service and recommendation, but then after the power went out, I was told to wait for 10 minutes and then was completely abandoned. After 30 minutes had to find someone and ask if I could pay and leave.
12/21/2018
Janette C. VERIFIED CUSTOMER
Great service, thank you
12/20/2018
Brian C. VERIFIED CUSTOMER
The service was very efficient and the employees friendly.
12/20/2018
Joey P. VERIFIED CUSTOMER
Austin is Top Notch employee!! Westhills Honda is lucky to have him. Very friendly and professional.
12/20/2018
Brock B. VERIFIED CUSTOMER
Rich took the time to explain some of the recommended services and utilize visual computer aides to ensure I had full understanding of the work that was recommended, possible consequences of delay, and the benefits of using the Advantage Care system to reduce the financial **** of completing the maintenance. There was a slight mishap of leaving my window open when the vehicle was pulled out, so there was some rain that got into the vehicle while he finished paperwork, documentation, and thorough explanation. I don't know if it was Rich that pulled the vehicle out or someone else, but he didn't waste anytime passing the buck or making excuses. Rich apologized and rapidly corrected the situation. Today I was very happy with the unscheduled service that I was provided with.
12/20/2018
Kim H. VERIFIED CUSTOMER
Excellent service!
12/20/2018
Maureen A. VERIFIED CUSTOMER
Rich was very thorough..and advised me on some things that needed immediate attention. Also, a nice young man who was new cleaned my car without my even requesting it which i found extremely thoughtful. He makes a nice addition to your staff team.
12/20/2018
Tahnee H. VERIFIED CUSTOMER
James and Cameron are amazing!
12/19/2018
Jennifer M. VERIFIED CUSTOMER
The service part was great. I do think there is much more efficient ways to bring customers with appointments in to drop off their keys without having to wait 20 minutes after their appt time.
A 4pm appt for an oil change and then getting your back at almost 6pm is not what i was envisioning.
12/19/2018
Nellie A. VERIFIED CUSTOMER
Brett is very competent and personable.
12/19/2018
Arlita S. VERIFIED CUSTOMER
James did a very good job for making up the error done in the last few weeks before this visit.
12/19/2018
Leslie F. VERIFIED CUSTOMER
Austin an exceptional young man. Courteous in greeting and very helpful in describing work done and expectations for future maintainence of our auto. Well done young fella and our pleasure in visiting with you albeit briefly. Les
12/19/2018
Herald K. VERIFIED CUSTOMER
Our guy was very friendly and funny
12/19/2018
Justin Paul. VERIFIED CUSTOMER
Great service Manager! He kept me updated thru the whole process of servicing my 2017 Honda Civic Type-R. Very helpful and personable!
12/19/2018
Suzanne J. VERIFIED CUSTOMER
James is always so kind, efficient and great to work with! Now we are just keeping our fingers crossed that replacing my husband's keyfob was causing all the problems and that all will be smooth sailing now!