Cameron kept me up to date on the status of the service and answered all questions. Thank you all.
12/16/2018
Carol P. VERIFIED CUSTOMER
Thank you Ashley!
12/16/2018
Jeffrey S. VERIFIED CUSTOMER
My service person was a younger gal, not sure of what her name was. Brett was busy with other customers so he deflected my ticket to the younger gal. She did a good job. Took me in to finance where I bought a prepaid maintenance package. Also a very nice lady. I was very pleased with the customer service from the ladies. I would come back and purchase a vehicle from those folks. Where is Brandon Montana? (Total **** star name?) who we have dealt with over the years. But it matters not. The ladies were fantastic. Give them a raise.
12/16/2018
Karen K. VERIFIED CUSTOMER
Cameron was outstanding!
12/16/2018
Samantha M. VERIFIED CUSTOMER
Great service. Austin was extremely personable and professional.
12/16/2018
Mike C. VERIFIED CUSTOMER
Complete service.....completely satisfied.....Austin Almaden did a great job
12/16/2018
Desmond C. VERIFIED CUSTOMER
Thank you.
12/16/2018
Martha S. VERIFIED CUSTOMER
Brett always takes fabulous care of us and our cars. Couldn’t be happier with him and our service.
12/15/2018
Natalie G. VERIFIED CUSTOMER
My mother-in-law brought the car in today for the 30K mile service. She was advised that the service would take 2 hours, it took 2.5, but they weren’t able to get the car out until another half an hour had passed. So her total wait time was 3 hours. Our last service also resulted in her being at the shop much longer than expected/advised for the oil change. I’m not sure if we are choosing a busy time for the service department, as we tend to book Fri morning as those are times when she is able to bring the vehicle in for service.
12/15/2018
Sera B. VERIFIED CUSTOMER
Pleasant experience, not as expensive as I thought
And they told me I didn't need a service instead of doing it anyway and charging me!
12/15/2018
Charles M. VERIFIED CUSTOMER
He is an A+. A team player knowledgeable. Thank you Westhills Honda.
12/15/2018
Robert K. VERIFIED CUSTOMER
Outstanding service and very professional and courteous.
12/15/2018
Dennis D. VERIFIED CUSTOMER
One of the service advisors didn't seem familiar with the process when an insurance company is involved.
12/14/2018
Beverly G. VERIFIED CUSTOMER
He was very clear and kind
12/14/2018
Jim H. VERIFIED CUSTOMER
Good job, thanks!
12/13/2018
Terri R. VERIFIED CUSTOMER
Everything was great.
12/13/2018
Gary S. VERIFIED CUSTOMER
Very pleased with my service representative today at WeSt Hills Honda. Job well done .
12/13/2018
Joan T. VERIFIED CUSTOMER
Your “call center “ took ages to answer, and then gave me incorrect information about the appointment which was passed to your “appointment reminders “ sent by e-mail. There was no way to contact them or respond to the e-mail. I had to call again and wait again and was given wrong information AGAIN. Even when I arrived at the service center my appointment was scheduled incorrectly. You should have had your call center answerers trained before switching over from your previous system where we got to speak with people who were knowledgeable. Please call me at ****-****-xxxx to follow up. I am not satisfied.
12/13/2018
Patrick P. VERIFIED CUSTOMER
I was given a few options to consider when I came in for a check of my airbag. There wasn't any pressure and James was so easy to work with.