James is personable and helpful. He looked up an old invoice for me and also investigated my points in order to get the best discount today.
2/27/2021
Tahnee H. VERIFIED CUSTOMER
I absolutely love it when James is in the service center, he always remembers us. He is patient, kind, and knowledgeable.
2/27/2021
Darlene D. VERIFIED CUSTOMER
Thank you Kily for finding the issue with my car and not giving up.
2/27/2021
Cheryl S. VERIFIED CUSTOMER
You are welcome!
2/27/2021
Aziz E. VERIFIED CUSTOMER
Very professional service nothing to complain about
2/27/2021
Randall V. VERIFIED CUSTOMER
Lily was excellent, thank you
2/27/2021
Renee D. VERIFIED CUSTOMER
James was very informative and friendly. Thank you.
2/27/2021
Ronald L. VERIFIED CUSTOMER
Nina Shaw did a great job helpline us getting our new Honda serviced.
2/27/2021
Alaisa P. VERIFIED CUSTOMER
It is frustrating that there is an option to book an appointment online and said service states it includes a rental but then you are not given that as an option when completing the appointment. It asks if you have a ride or are waiting at the dealership. Since the service I booked said it comes with a rental I clicked I would wait at the dealership. When I arrived for my appointment they said I need to call if I need the vehicle because they might not have any available. Luckily they did but I needed to wait because they weren’t expecting me, so I was almost late to my next appointment.
2/26/2021
Cathy R. VERIFIED CUSTOMER
It was our first time having Max. He was a good representation for Honda.
2/26/2021
Romelaine E. VERIFIED CUSTOMER
Thank you for taking care of my car.
2/26/2021
Kily V. VERIFIED CUSTOMER
He had a good personality. The guy in the white shirt. With the belly hanging over his belt.
2/26/2021
Martha E. VERIFIED CUSTOMER
Service was fast today! Great service by Nina.
2/26/2021
Martha S. VERIFIED CUSTOMER
Max
was fine but I find it frustrating to get in my car and not only has the seat been reset but this time even the steering wheel was in a very different position as was the rear view mirror.
2/26/2021
Kathy T. VERIFIED CUSTOMER
James was awesome. He took really good care of us and our vehicle. We are very happy to have had him for our representative.
2/26/2021
Edgar C. VERIFIED CUSTOMER
Service at this dealership is top notch! I appreciate your strict adherence to COVID precautions.
2/26/2021
Joann T. VERIFIED CUSTOMER
As usual, service was excellent!
2/26/2021
Kay B. VERIFIED CUSTOMER
My time with her on the phone and then in person went well. She was plesent to talk to and quite helpful in getting me information on my car problems
2/25/2021
Jacquelin D. VERIFIED CUSTOMER
Always appreciate the service at West Hills Honda. Thank you.