Austin was very helpful and polite! A very nice young man
11/24/2018
Stephania B. VERIFIED CUSTOMER
Cameron was polite, professional and a pleasure to work with. Great job, thank you!
11/24/2018
Edward F. VERIFIED CUSTOMER
Ashley was awesome. Always had or was able to get answers to my questions. Great attitude. 5 stars!
11/24/2018
Avery B. VERIFIED CUSTOMER
Rich was amazing. He opened doors for us, kept us informed when additional repairs were needed, and expedited a loaner car. Austen checked us out with similar professionalism.
11/24/2018
Rodolfo P. VERIFIED CUSTOMER
Outstanding customer service.
11/24/2018
Thomas S. VERIFIED CUSTOMER
The efforts to personalize the service experience are much appreciated.
11/24/2018
James T. VERIFIED CUSTOMER
Cameron was great!
11/24/2018
Tyler F. VERIFIED CUSTOMER
It was professional Quick and pleasant he rocks
11/24/2018
Catherine S. VERIFIED CUSTOMER
Rich came out to the car and got things going right away to get started.
11/24/2018
Melanie L. VERIFIED CUSTOMER
Ashley did a great job from start to finish.
11/24/2018
Andrea F. VERIFIED CUSTOMER
Austin was friendly and informative. Oil change was quick. Love the prepaid oil change booklets.
11/24/2018
Jeffery D. VERIFIED CUSTOMER
Everyone was very good, especially the guys that helped me clean the loaner and then again (same guys) when I picked up my car. The only way it could have been better is if they were clean when I got them. Thanks again!
11/22/2018
Michael H. VERIFIED CUSTOMER
Took a long time, longer than I was told. Other than that, everything was perfect.
11/22/2018
Angelo C. VERIFIED CUSTOMER
Patrick was Very nice and explained all the services.
11/22/2018
Daniel R. VERIFIED CUSTOMER
Na
11/22/2018
Miguel A. VERIFIED CUSTOMER
Ok.
11/22/2018
Nancy S. VERIFIED CUSTOMER
From the woman who made my appointment when I came in to the store to Cameron who carried my pies to my car, absolutely everyone I encountered was kind, helpful and genuinely professional. That included the two men who drove me back and forth from the service department to the office staff where I picked up my loaner car. Oh, and even the barista, where I received my complimentary latte, was great. I could go on and on because it truly was everyone even the nice person that told me where to get the free popcorn to the random employee walking through the showroom that directed me to the bathroom! One of my most pleasant experiences getting service at a car dealership or anywhere else. My next Honda definitely will be purchased at West Hills Honda. Life can be stressful and I had a very busy work day. I was dreading having to take my car in for a 'recall' and I left with a very big smile on my face! This is not a paid advertisement! lol Keep up the fantastic customer service, it matters! Nancy S
11/22/2018
John C. VERIFIED CUSTOMER
Ashley was very much in tune with my needs and kept me up to date on the actual progress on my car. Thanks for a great experience
11/21/2018
Christina B. VERIFIED CUSTOMER
He went above and beyond we had an excellent time with him. We cannot say enough about this young man. He is awesome! He needs a serious promotion.
11/21/2018
Patricia S. VERIFIED CUSTOMER
Austin was very helpful and friendly.
He explained all the charges. He also made sure my use of the shuttle went smoothly.