Cameron showed me excellent customer service and did a fantastic job. He's an awesome guy that is very proficient and professional in his field.
Thank you,
Delana N
11/18/2018
Jason M. VERIFIED CUSTOMER
Austin continues to be a professional and really does great at his job. West Hills Honda is very fortunate to have him on their team!
11/18/2018
Carrie C. VERIFIED CUSTOMER
Cameron was top notch.
11/18/2018
Lee K. VERIFIED CUSTOMER
Our CRV was in the shop at the appointment time and back out quickly and ready to go.
Thanks for your service
11/17/2018
Mary S. VERIFIED CUSTOMER
Despite the 3x cost of the service over what we were quoted on the phone, Austin was awesome. He scored me a rental so I could make a Dr appointment as the service took 4 hours longer than quoted due to the additional brake job.
11/17/2018
Brian C. VERIFIED CUSTOMER
Excellent knowledge and outstanding customer service skill.
11/17/2018
Janice-Anne M. VERIFIED CUSTOMER
Excellent service!
11/17/2018
Karen S. VERIFIED CUSTOMER
My experience with West Hills Honda has been great! I truly appreciate the service department. James is excellent in that department. Today (11/16/18) I was helped by Austin, who is in Sales, I believe. However, he was right there in the Service Dept assisting me with a recall notification. From Sales to Service, I have observed nothing but excellence. Thank you! Karen S
11/17/2018
John T. VERIFIED CUSTOMER
Austin represented the company well. Whoever did the car inspection was incompetent for flagging filters as needing attention when I had replaced them the prior day.
11/17/2018
Marcia C. VERIFIED CUSTOMER
The wait was a bit longer than we liked yet the process was efficient and thorough with great communication
11/17/2018
Karley C. VERIFIED CUSTOMER
Brett is always amazing! He is the reason I come back!
11/17/2018
Bruce B. VERIFIED CUSTOMER
Always customer service oriented. I've always received excellent service.
11/17/2018
Bob M. VERIFIED CUSTOMER
Good job
11/17/2018
Cassie H. VERIFIED CUSTOMER
He was amazing and so helpful!
11/17/2018
Carrie C. VERIFIED CUSTOMER
My dissatisfaction with my experience has nothing to do with Ashley, she was very nice, but I only dealt with her during my check in.
Part of my service was to figure out what was wrong with my back windshield wiper, as it had not worked for over a year. I didn't catch the name of the person who called me, but they told me a part had to be ordered and would be in the next morning, but it would be fixed by about 12-1pm. I asked that if for some reason the part didn't arrive I needed to be called so I could come get my car. After hearing nothing by 2pm the next day I called only to be told that the part hadn't come and wouldn't be in for several days. So much for the phone call I specifically requested and a whole day cooling my heels for nothing.
Then when I went into retrieve my car while the part made its way in, no one went over the inspection with me that was done as part of the oil change/tire rotation I had done.