Called three days no answer left a message Five hours later still had no call back stopped in and got me in right away why does no one answer or return phone calls
10/3/2018
Rick W. VERIFIED CUSTOMER
Richard was very responsive and respectful and provided immediately to any questions I had. You’re lucky to have him.
10/3/2018
Lisa L. VERIFIED CUSTOMER
Seemed like people didn’t know what they were doing. How hard is it to diagnose a malfunctioning washer fluid motor? My car was there over 6 hrs.
10/3/2018
Paula B. VERIFIED CUSTOMER
Meghan was very polite and helpful!! I had a great experience at the dealership! Enjoy the free coffee and it is so nice to have the cafe available!
10/2/2018
Vivien B. VERIFIED CUSTOMER
The day after my oil change (yesterday) I was driving in a group of cars going on a hike and two people in other cars said my rear brake light was not working. It said on the multi inspection report that it was. Seem odd it would have failed in less than 24 hours. Also a friend went in to get the part and apparently you don't have it as the car is too new! You gave him another bulb but it doesn't work. I went to a parts supplier and nothing came up on the computer either so I don't know what to do. I am driving up to Canada tomorrow and am concerned that one of my brake lights is not working.
10/2/2018
Laurie Ann. VERIFIED CUSTOMER
glad the warranty covered it. Friendly service.
10/2/2018
Joanne Z. VERIFIED CUSTOMER
You always please me & very efficient
10/2/2018
Julie C. VERIFIED CUSTOMER
Yes I was very pleased with the service. Thank you!!
10/2/2018
Aaron C. VERIFIED CUSTOMER
Ashley was awesome! Keep up the good work Ashley, I appreciate your service.
10/2/2018
Patricia B. VERIFIED CUSTOMER
It was great to see women managing the service office. They were prompt, engaged and got me in and out quickly.
10/1/2018
Geraldine J. VERIFIED CUSTOMER
Rich was very conscientious and detailed and let me know what the process would be and how long it would take.
10/1/2018
Donald H. VERIFIED CUSTOMER
Great service rep. Kept me up to date on status of repair/time. Great customer service skills.
9/30/2018
Stephen S. VERIFIED CUSTOMER
Great job and prompt friendly service.
9/30/2018
Brett W. VERIFIED CUSTOMER
Service dept awesome as always
9/30/2018
Mariza A. VERIFIED CUSTOMER
Iam not good in comments my husband is! but I don’t want to ask him I have to do it myself, you guys did a good job! especially Meagan my suggestion is you need to do something in your small office at least a number or ho is your next customers, evertime come over they were asking hows next ! number ! it would be helpful! thanks!
9/30/2018
Joseph W. VERIFIED CUSTOMER
Very courteous and helpful.
9/30/2018
Elizabeth B. VERIFIED CUSTOMER
Service guy insisted to know (in front of a room full of people) why I didn’t want to by the suggested upsell. He even asked if price was an issue for me. Super rude!!!! I waited almost 15 min upon arrival at noon for my noon appointment before I got checked in. At check out the same guy asked me twice what I was doing the rest of my day, as if it wasn’t an optional question. Invasive service rep.
9/30/2018
Cindell S. VERIFIED CUSTOMER
Friendly, efficient, honest.
9/29/2018
Kempster C. VERIFIED CUSTOMER
I should have been told when I bought the car that the backup censors were not compatible with the model I bought. No big deal though. I am being reimbursed for that feature. James was good throughout the process.