Austin was very friendly and helpful. He took really good care of me. I would give him an A+
9/12/2018
Timothy S. VERIFIED CUSTOMER
Thanks for all the effort.
9/12/2018
Matthew V. VERIFIED CUSTOMER
Brett was fantastic to work with. Friendly, knowlagable, and Kept me informed. Very good experience today! Grateful for the free drink ticket at the cafe and the free car wash coupon. Thank you!
9/12/2018
Lynn M. VERIFIED CUSTOMER
Great courteous service as always. Definitely will recommend west hills Honda.
9/12/2018
Shawntee C. VERIFIED CUSTOMER
I will never come back & I promise to share how terrible y’all are.
9/12/2018
Glenn W. VERIFIED CUSTOMER
Ok
9/12/2018
Crystal I. VERIFIED CUSTOMER
I had an issue with my tire pressure sensor and when I mentioned it to her, all she said was ,if it comes on just stop in and they can reset it for me.
I live 30 miles away, I can't just stop by randomly.
I can reset it myself, I want to know why it keeps coming on.I check the air in my tires and its fine.
9/12/2018
Warren M. VERIFIED CUSTOMER
Brett is one of the main reasons I go back to West Hills Honda regularly.
9/11/2018
Donna M. VERIFIED CUSTOMER
Austin was professional, very knowledgeable,and kept me informed during my wait time. I was there for approximately 2-1/2 hours, and appreciate knowing the status of the repair. A very nice, considerate employee.
Donna M
9/11/2018
Harvey T. VERIFIED CUSTOMER
Thanks
9/11/2018
Jill L. VERIFIED CUSTOMER
Meagan was excellent. Resolved service issue wiring
By talking with James. My dissatisfaction was with parts dept. NOT
Meagan. She is quite good with customer service.
9/11/2018
Mary Anne. VERIFIED CUSTOMER
James is a wonderful asset to your company. He is pleasant, remembers customers and details about them. I feel very welcome when I come in.
9/11/2018
Joan E. VERIFIED CUSTOMER
Great timely service
9/11/2018
Christen H. VERIFIED CUSTOMER
I came in late to get my car serviced, after picking up my wife’s car and they did a poor job of topping off my fluids and not resetting the oil life in my vehicle and didn’t even put a sticker in the window saying when the next service is due. For the amount we were charged, we expect better service than what was offered by the team today. However, they are all friendly. The quality of service just isn't there, sorry to report.
9/11/2018
Mariza A. VERIFIED CUSTOMER
Austin was great, only problem I came in for TPMS is not fixed for the 4th time. Not his fault, but this should be a recall!! His explanation to my wife wife was great! Nice kid! He will make great asset to your customer service since your online reservation system is horrible! Has addressed the problem with managers for years, but seem to ignore the problem!
9/11/2018
Rebecca N. VERIFIED CUSTOMER
Cameron was very polite and answered my questions! He called when service was completed! Thank you so much for your friendly service!
9/11/2018
Betty W. VERIFIED CUSTOMER
Today was great, took car in, was taken to my husband assisted living facility, was picked up when car was done. Car was waiting for me. All was great.
9/11/2018
Jonathan I. VERIFIED CUSTOMER
Nice visit again
9/11/2018
Leeann B. VERIFIED CUSTOMER
Service was superb!! Meghan Dunmire was great, very helpful, courteous and professional.
9/10/2018
Jamilyn R. VERIFIED CUSTOMER
Was greeted I'm friendly and timely manner.She gave me a list that showed me what was going r
To be done. I felt taken care of