Great service. Detailed explanation and in-depth over my concerns and things that have came up after the initial check-in. Very satisfied with the customer service.
7/21/2018
Kathleen H. VERIFIED CUSTOMER
So far so good! Thanks Bryan
7/21/2018
Victoria Y. VERIFIED CUSTOMER
Cameron Alameda was professional and helpful. He made sure all my issues were addressed.
7/21/2018
Martha S. VERIFIED CUSTOMER
Brett always provides high quality and profsssional service. I count on him to keep my Pilot in tip-top shape.
7/21/2018
Kari F. VERIFIED CUSTOMER
Always get great service! Thanks!
7/20/2018
Merrill C. VERIFIED CUSTOMER
Austin's concern and commitment to making my experience a positive one is what makes West Hills Honda the success that it is.
Great job, Austin - thanks!
Merrill C
7/20/2018
Alexander Y. VERIFIED CUSTOMER
Meghan was amazing! Friendly, knowledgeable and got the job done perfectly!
7/20/2018
Jennifer T. VERIFIED CUSTOMER
Service above and beyond as always. Thank you!
7/20/2018
Ron S. VERIFIED CUSTOMER
Bryan was great! Personable and professional.
Thanks!
7/20/2018
Gary S. VERIFIED CUSTOMER
I had to wait 15 minutes for someone to go get my car. And when I got back to work something was rattling so I looked under my car and the skid plate pulled down and some of the screws are missing.
7/20/2018
Dave H. VERIFIED CUSTOMER
Brett is my go-to guy at West Hills Honda service. He always remembers me by name and I trust his recommendations completely. Keep this guy happy, he’s an asset to your business!
7/20/2018
Majda H. VERIFIED CUSTOMER
I had an awesome experience with Brett he explained everything throughly and kept me updated on the progress of my vehicle. Overall he provided amazing customer service :)
7/20/2018
Robin S. VERIFIED CUSTOMER
Austin, without doubt, is an absolute asset to West Hills. I felt comfortable and well cared for. He has an excellent personality. A++
7/20/2018
Nedra A. VERIFIED CUSTOMER
Easy to speak with, professional and kind. Made the service quick for check in and covered all concerns.
7/19/2018
Robert C. VERIFIED CUSTOMER
The only thing that I can think to say about Brian, is that I'm a little disappointed that he didn't tell me he's a real life superhero. I had an appointment for 4 p.m. and showed up at 3:30. Brian told me that he had a full schedule and everything was right on schedule which meant I was expected to be done by 5:30 but he would try to get me out by 5. Well as I'm sitting there enjoying the lounge and free Wi-Fi with my iced tea which also is complementary, I was told that my vehicle was ready at 4:30! I can't tell you how impressed I am that they were able to squeeze this in and knock it out so quickly. I always appreciate the service here and look forward to my next visit. Way to go Brian, high five buddy!
7/19/2018
Deborah N. VERIFIED CUSTOMER
It took way to long to have them call back to fix recalls on the car. I think three months is way to long. Also never got any thing in the mail about any recalls found out my self looking on the computer.
7/19/2018
Irene T. VERIFIED CUSTOMER
I loved dealing with Brenda. She’s very friendly and very accommodating. She answers questions even when she’s on her day off! I’m sorry for that!
She is well versed in her work. You’re very lucky to have someone like her deal with your clients. Thank you!
Irene T
7/19/2018
Tyler M. VERIFIED CUSTOMER
Ashley was very nice and respectful. She also kept me up to date on what was going on with my vehicle and was very professional.