Marvin was very helpful and friendly. Even though James was not there the day I
Picked my car up, everyone was friendly, knowledgeable, and helpful.
6/24/2018
Esperdion M. VERIFIED CUSTOMER
I had an appointment and arrived early but still I was called after the person without an appointment.
I know and I am aware that it is a business but staff still should have offered or at least help a customer to save money.
6/24/2018
Wendy L. VERIFIED CUSTOMER
Bryan has excellent customer service skills.
6/24/2018
Diana V. VERIFIED CUSTOMER
Austin is a great person! He knew how to answer all my questions.
6/24/2018
Elizabeth W. VERIFIED CUSTOMER
Everything was done as I as told. Very courteous and done by the time estimated great service
6/24/2018
Norman T. VERIFIED CUSTOMER
Outstanding and professional service provided as always. Thank you very much.
6/24/2018
Joanne M. VERIFIED CUSTOMER
i thought Brett did a great job of keeping me posted on the status of my car. Called me back when he said he would. Reliable. Then nice to hear from him again when my car was ready. Although another employee picked up my paperwork from Brett’s desk to complete the bill payment we me ( as Brett was with another customer), Brett still made a point of thanking me by name even as I was helped by this other person. I felt this made him over the top in customer service. This was really multi-tasking.. Give this employee a raise!
6/23/2018
Michael P. VERIFIED CUSTOMER
Brett has provided excellent service to my family for years. You are fortunate to have as an employee.
6/23/2018
Ann B. VERIFIED CUSTOMER
Bryan was terrific. I was initially dismayed by the long line of cars for service when I arrived at 7:20 for a 7:30 appointment. Bryan efficiently checked me in and ensured that I was done with my oil change in a timely manner. I continue to have an electrical issue with a warning light and Bryan responded to my call promptly with a return call and email instruction follow up. I intend to ask for him personally as a service advisor on my next visit to Honda in Bremerton.
6/23/2018
Nachhattar K. VERIFIED CUSTOMER
She was help full and got the job done professionally matter
6/23/2018
Bruce F. VERIFIED CUSTOMER
He was prompt and took care of our problem without any hesitation.
6/23/2018
Donald R. VERIFIED CUSTOMER
Great friendly service, Thanks!
6/23/2018
Crystal P. VERIFIED CUSTOMER
Very,caring professional person, goes out of his way to make sure your satisfied, cant say enough good things about Austin Almaden, thanks Crystal P
6/23/2018
Debra J. VERIFIED CUSTOMER
Thanks for your help with the key !
6/22/2018
Carl O. VERIFIED CUSTOMER
Always appreciate the service provided by Brett.
6/22/2018
Caron C. VERIFIED CUSTOMER
Always terrific to go to West Hills Honda. Thank you for the professional attitude. Always thorough. Really appreciate the positive experience.
6/22/2018
Margaret W. VERIFIED CUSTOMER
James was very courteous and of my visit this was the first time wanting to return for future visits. He and all the guys were a bit swamped when I came in but all made an effort to let us know that they appreciate all of us waiting and apologize. Communication....even eye contact, a smile, goes a long way.
Thank you
6/22/2018
Joann G. VERIFIED CUSTOMER
Brett Buckingham was easily the most helpful, knowledgable, and considerate service person that I have ever dealt with at a dealership. I will definitely a reccomend him and Honda to all!
6/22/2018
Vivian J. VERIFIED CUSTOMER
West hills is the best!
6/22/2018
Angela S. VERIFIED CUSTOMER
Thank you so much for your service today I appreciated the fact that I went in for the recall issue with my Honda Odyssey van and the service department was able to attend to Mi A1 issue of changing oil they also rotated my tires which I didn't know needed to be done and to top it off Brian gave me three tickets it's for your Cafe where my self and children could enjoy a unique treat on the house thank you so much including the shuttle trip to my home and back to the service department very easy thank you for the efficient and friendly service