Very comfortable with Brett I believe he was honest and upfront with the information he provided me regarding my vehicle. He was very courteous and not pushy. Because of people like Brett is why I have been a loyal customer for over 25 years.
2/6/2021
Nancy B. VERIFIED CUSTOMER
He did everything I asked and in record time. Was very helpful
2/6/2021
Joe C. VERIFIED CUSTOMER
Great service, super friendly, patient and informative.
2/6/2021
Jeremy C. VERIFIED CUSTOMER
Nina was genuinely friendly. She provided details of services to be provided and an accurate wait time. She was available and knowledgeable for my additional questions.
2/6/2021
Brian W. VERIFIED CUSTOMER
Thank you see you in 6 months.
2/6/2021
James B. VERIFIED CUSTOMER
My service advisor was excellent I just wished he would dress is age
2/6/2021
Roy W. VERIFIED CUSTOMER
Nina was very helpful. .
2/6/2021
Bruce F. VERIFIED CUSTOMER
Very thorough and competent.
2/6/2021
Chris P. VERIFIED CUSTOMER
Nina is a superb customer service rep. She thought of everything needed to make me comfortable with going to Honda. Congrats Nina. I enjoyed our work together!!
Chris P
2/5/2021
Andrew C. VERIFIED CUSTOMER
It’s not that you guys don’t do a great job working on my Honda. You do. I trust the work, and the Honda brand. Your staff is always kind, funny, personable, and generally great to work with. I just feel like every time I leave the service department that I just got screwed. I feel seriously ill...every freakin’ time!! I don’t like that. Your markup for labor, parts, etc. is ridiculously high!! And we all know it!! Yet I still come back. Why?! If you guys are going to screw me, can you at least buy me dinner or something?
2/5/2021
Margaret O. VERIFIED CUSTOMER
They were very efficient
2/5/2021
Mary W. VERIFIED CUSTOMER
Great service, wonderful service person, Kily
2/5/2021
Gerald F. VERIFIED CUSTOMER
Ricki was so helpful, answered all my questions.
2/5/2021
Carol S. VERIFIED CUSTOMER
Very efficient, knowledgeable and kind.
2/5/2021
Stephen S. VERIFIED CUSTOMER
He was pleasant and thorough.
2/5/2021
Anthony C. VERIFIED CUSTOMER
First service at West Hills. They were quick, polite and professional.
2/5/2021
Jo Ann. VERIFIED CUSTOMER
James is the reason I bring my vehicles to Westhills Honda. He has a lot of great qualities but the one that I appreciate the most is his honesty. James has always given us the best service when we bring our vehicles in..no matter the job. I hope James stays at Westhills Honda for a long time. Thank you James!
2/4/2021
Mikaela M. VERIFIED CUSTOMER
James was very knowledgeable and patient when I dropped off my vehicle for service. In the ten years of visiting West Hills, this was by far the best customer service I've received. Working with James was straight forward and simple with no run around.