Austin is amazing and his smile is electrifying. Give this guy all the raises!
6/14/2018
Lori S. VERIFIED CUSTOMER
Had to almost 2 hours for oil change and I had an appointment
6/14/2018
James R. VERIFIED CUSTOMER
None. Thank you
6/13/2018
Norma A. VERIFIED CUSTOMER
My husband is a hard customer. And Brenda just smooth things over like a pro. She has excellent customer service skills, thank you Brenda!
6/13/2018
Rochelle D. VERIFIED CUSTOMER
Nice work, gd customer service
6/13/2018
Lisa S. VERIFIED CUSTOMER
A fine job
6/13/2018
Aaron S. VERIFIED CUSTOMER
Brenda was very friendly and helped up with all we needed in a timely manner. Thank tou
6/13/2018
Jeffrey W. VERIFIED CUSTOMER
Since becoming a customer at West Hills Honda and one who utilizes your wonderful service department I have been extremely happy with my experiences working with Brett Buckingham. Brett Buckingham’s commitment to provide an outstanding atmosphere for everyone he takes care of exemplifies what great customer service should be. To often it is forgotten that the relationship that an individual develops with a customer is a key component to customer retention, it is because of the extra time and honesty that Mr. Buckingham has provided to me and my family that we will continue to bring our business to your establishment.
6/13/2018
Meena D. VERIFIED CUSTOMER
Turn around time for service was a little long but I understand you guys are busy.
6/13/2018
Jerry W. VERIFIED CUSTOMER
Thank you
6/13/2018
Edward D. VERIFIED CUSTOMER
She did a great job. Thx for putting up with me
6/13/2018
Lourdes C. VERIFIED CUSTOMER
James was very attentive of my needs
and very professional. He was prompt
and on time to send the vehicle to
pick me up when the service was done.
He called to let me know that the service
was done. I appreciated him very much.
THANKS!!
6/12/2018
Donetta C. VERIFIED CUSTOMER
Very friendly and attentive. She made sure I understood everything.
6/12/2018
Rosauro Jose. VERIFIED CUSTOMER
Ashley has been a tremendous help during the whole process of getting our vehicle fixed. She kept us updated the whole time. My wife and I would also like to thank Mr Arron Citizen for facilitating the recall/repair with Honda USA. We are very satisfied with the repair performed by Westhills Honda. Thank you very much!
Sincerely,
Ross and Lanie Aldana
6/12/2018
Paul G. VERIFIED CUSTOMER
Austin was great. He took the time to walk me through the service process, and he was personable and professional, too. He's an asset to the dealership!
Paul G
6/12/2018
David S. VERIFIED CUSTOMER
All went very well
6/12/2018
Daniella S. VERIFIED CUSTOMER
Cameron did an awesome service recovery for not charging me with something I did not understand was going to cost me something as I failed to read the fine prints. That was customer service at it's finest!
6/12/2018
Villa K. VERIFIED CUSTOMER
I was promptly and courteously met and checked in for service on our new Accord Hybrid Touring to install an accessory. Unfortunately on this Sunday morning I thought your coffee shop would have been open or at least a carafe of coffee would have been available for customers. The waiting area was comfortable and the wait time was as quoted.
Villa K
6/11/2018
Jerry M. VERIFIED CUSTOMER
Your time was really friendly and very trustworthy. Brenda was really friendly and great customer service skills. Even though she jus started couple weeks ago she is really on top of it. James is really nice and he is really one and one with the customers. Defintly will come back even maybe buy a car in the near future !!!! What a great time:)))????????????????????????
6/11/2018
Andrea L. VERIFIED CUSTOMER
She was really friendly and thorough. I trusted her. I was happy to have a competent WOMAN to communicate with!!