Great customer service! the staff are great and very friendly. Service Manager is always friendly and very helpful. thank you for taking care of my vehicle.
5/14/2018
Trent B. VERIFIED CUSTOMER
Needed better estimate of time visit was to take, shuttle could use a car seat, estimate of cost given over the phone was way off, technical discussion of issue needed to be amplified by techs bc not clear. Now im probably just upset because my repair is costing a lot but this is all true.
5/13/2018
Dolly C. VERIFIED CUSTOMER
Thank you so much!
5/13/2018
Amy S. VERIFIED CUSTOMER
A wait time of one hour and 45 minutes is a long wait for an oil change.
5/13/2018
Michelle D. VERIFIED CUSTOMER
Very professional!
5/13/2018
Kira G. VERIFIED CUSTOMER
She was fantastic to work with! Very personable, professional, thorough, and friendly. Highly recommend her!
5/13/2018
Rachael H. VERIFIED CUSTOMER
The service was great. Always is. The only thing wrong was that o was told I would receive a phone call when my car was ready. I went three hours after my appointment time to find out my car was done and no one called. I would have liked to know so I could pick it up sooner. Great and friendly service otherwise.
5/13/2018
Nicholas N. VERIFIED CUSTOMER
Excellent and very professional service all around.
5/13/2018
Patrick R. VERIFIED CUSTOMER
The commitment to customer service at West Hills Honda sets a standard for excellence. Ashley Egan today was another example of great customer service, giving good time estimates and updates as the work progressed.
5/13/2018
Patrick H. VERIFIED CUSTOMER
Very 5 star job. Thanks
5/12/2018
Nancy H. VERIFIED CUSTOMER
Brett is not allowed to move, change jobs, go back to school, join the military, break a leg, get pregnant, or retire. Good help is too hard to find. Please give him a raise, because if he goes elsewhere, I am following. Seriously, you better invest in him and clone him.
5/12/2018
Elizabeth D. VERIFIED CUSTOMER
Normally I go into West Hills and it is just people doing their job. And it's whatever, I get it. But Cameron definitely exceeded my expectations! He was very professional and helpful. And with his demeanor, he will go far in life. West Hills is lucky to have him. His customer service skills were above and beyond. Definitely a job well done! Thank you!
5/12/2018
Chris R. VERIFIED CUSTOMER
All around good experience.
5/12/2018
Raquel O. VERIFIED CUSTOMER
Car was beautiful done in detail and wash.
5/12/2018
Larry R. VERIFIED CUSTOMER
Thorough, highly professional and considerate service. This staff is exactly what we all look for when we need help for our vehicles.
5/12/2018
Jean Z. VERIFIED CUSTOMER
Dylan could not have been nicer or more helpful. What an amazing young man!!
5/12/2018
Michelle O. VERIFIED CUSTOMER
I continue to bring my Honda to the dealership because I know I will get the best possible services. That is the most important thing to me. I value the expertise & customer service I have received every time. Thank you!
5/12/2018
Bill B. VERIFIED CUSTOMER
He is excellent.
I bring both my cars to him.
5/12/2018
Susan S. VERIFIED CUSTOMER
It is always a good experience visiting West Hills Honda. You all make getting the necessary services done easy. We always feel that our car is being taken care of. Thank you
5/11/2018
Marcia S. VERIFIED CUSTOMER
Brett puts the customer first and shows them he appreciates their business.