EVERYONE WAS COURTEOUS,AND KIND.SERVICE TOOK LONGER than expected, but good service.
5/3/2018
Elaine S. VERIFIED CUSTOMER
Brett is always conscientious and helpful, and respectful of my time and what I need help with regarding my car. I feel confident in his service. He’s great at his job.
5/3/2018
Camille W. VERIFIED CUSTOMER
Brett is my favorite!
5/3/2018
Danial B. VERIFIED CUSTOMER
I would really like to thank Brett and Brenda for going above and beyond my expectations regarding my most recent service. Long story short, I had a little hang-up with my previous service and I wasn’t feeling great about what happened. After expressing this, I was contacted directly and assured the issue could be fixed. No kidding! I was treated with grace and generosity. I am beyond grateful. I feel confident in the service I get at West hills Honda and I feel confident that if there’s ever an issue it will be solved. Thank you so much!
5/3/2018
Judy R. VERIFIED CUSTOMER
Dylan was very professional in assisting my service needs on my CR-V! Thank you, Dylan
5/3/2018
Michael S. VERIFIED CUSTOMER
Solid customer service as always.
5/3/2018
Martha W. VERIFIED CUSTOMER
Friendly & accomodating
5/2/2018
Gil G. VERIFIED CUSTOMER
I alway feel as though I get the best, most professional and competent service from the West Hills Honda Service Department. Although I think all the service professionals are great, I seem to have been served by Bret more than anyone else. His manner and communications meet what I believe are the highest standards of customer service. I have complete confidence in him and I appreciate the fact that he seems to remember me from visit to visit. I own a Subaru and they provide competent service but they pale in comparison to the service provided by West Hills Honda.
5/2/2018
David L. VERIFIED CUSTOMER
Dylan helped me solve a unknown diagnostic problem and he informed me throughout the service of my options. Once codes were resolved he guided me through the problems revealed by inspection. Since the Element is only driven 6 months a year I am a fan of preventive maintenance, which is difficult for a vehicle that doesn't follow a normal mileage schedule. So the inspection is a welcome gift and especially note worthy, no attempt to up sell by Dylan. He accepted my regection of some items but agreed that I should do an oil change, based upon age, not mileage
5/2/2018
Travis H. VERIFIED CUSTOMER
Dylan assisted us and was very helpful, professional and lively. The service was relatively quick, as well. We will be back!
5/2/2018
Scott W. VERIFIED CUSTOMER
Gave right time frame which is all I was looking for!
5/2/2018
Regis S. VERIFIED CUSTOMER
Ashley was the nicest service person I have dealt with. My daughter says they should have vacuumed it out better and did they even wipe it down?
5/2/2018
Steven F. VERIFIED CUSTOMER
Good customer service.
5/1/2018
William I. VERIFIED CUSTOMER
Much Appreciated
5/1/2018
Nick S. VERIFIED CUSTOMER
First time at the dealership. Good service
5/1/2018
Daria R. VERIFIED CUSTOMER
I have been waiting for a call back for weeks to let me know when my repair parts come in. I stopped in and talked to a service manager. He was supposed to get someone to call me. This is getting ridiculous. I’ve always had such good service from West Hills! My number is ****-****-xxxx. If anyone reads these notes, it would be great if someone could call me!!
5/1/2018
John M. VERIFIED CUSTOMER
Very professional
5/1/2018
Andrea B. VERIFIED CUSTOMER
Any time we are at Honda, James is a pleasure to work with. He's personable and quick to help. I appreciate the assistance and looking forward to future visits at Honda.
5/1/2018
Debra G. VERIFIED CUSTOMER
Quality service with NO hard sell
5/1/2018
Don G. VERIFIED CUSTOMER
We are always satisfied as we ha Ben with West Hills Honda for years!