This is my first appointment with James. Based on his expert customer service and knowledge, will deliberately seek him out for my future service appointments.
4/18/2018
Robert S. VERIFIED CUSTOMER
James was very professional and polite
4/18/2018
Rebekah C. VERIFIED CUSTOMER
Dylan was a nice young man. The problem I have is with the total cost for the service performed on our vehicle that I was given over the phone versus the total my husband was given when he picked up our vehicle. I was told that our total cost including tax was $2,436 and change. When my husband picked up our vehicle, he paid $2,817.35. I don’t feel that an almost $400 increase in cost is acceptable, especially without a call explaining prior to pickup. Both times we have brought our vehicle to your service department, there have been problems (the first time, the service representative approved an additional service without contacting or informing me until I asked during checkout why the cost was more than the estimate). Regrettably, we will not be bringing our vehicle back to your service department and will not recommend your service department to others.
4/18/2018
Susan L. VERIFIED CUSTOMER
Aaron was very respectful and carefully explained everything needed for my Accords service. I will definitely request him again as my service advisor.
4/18/2018
Rowena Rachel. VERIFIED CUSTOMER
No c
omment
4/18/2018
Patricia T. VERIFIED CUSTOMER
She was very competent and I appreciated her help in getting my car in and our quickly.Thank you, Ashley!!
4/17/2018
Bradley L. VERIFIED CUSTOMER
Work completed on time.
4/17/2018
Mary W. VERIFIED CUSTOMER
Myles is professional & personable. I trust him.
4/17/2018
Jennifer S. VERIFIED CUSTOMER
Excellent friendly, timely & courteous service
4/17/2018
Douglas W. VERIFIED CUSTOMER
First time at this dealership good knowledgeable service
4/17/2018
Edie S. VERIFIED CUSTOMER
Aaron is outstanding - professional yet friendly, competent, explains issues well and is a great asset to Honda.
4/17/2018
Alyson C. VERIFIED CUSTOMER
Myles was extremely helpful and efficient. He was personable and professional! I'm very pleased with the service I received today, thank you!
4/17/2018
Lucas R. VERIFIED CUSTOMER
Great service considering my appt wasn't in the system after I requested the reschedule for my last Friday appt...
He's knowledgeable and I appreciated his feedback. Good guy, easy to talk to and cares.
4/17/2018
Denis H. VERIFIED CUSTOMER
The report of all the items Checked on the standard multiple check was missing explanation of items marked ‘needing immediate action’ and no further explanation was given. Was everything acceptable or not? You keep your representatives too busy to do their job properly.
4/17/2018
Mila S. VERIFIED CUSTOMER
Ok
4/17/2018
Michael H. VERIFIED CUSTOMER
Ashley was very attentive and did a great job
4/16/2018
Judith E. VERIFIED CUSTOMER
Ashley was friendly, informative, and professional.
4/16/2018
Jensen L. VERIFIED CUSTOMER
She was helpful and an awesome advisor. Thanks
4/16/2018
Mandi L. VERIFIED CUSTOMER
She was wonderful and extremely helpful. I'll be seeking her out for my future services.