I took my car to WHH because of a bad odor coming from the fan/air filter. WHH had my car for three hours, and the car continues to smell disgusting. I pair roughly $210 for this poor and ineffective service. I'll be call to speak with the service manager later today! Respectfully, Don Weitz
4/4/2018
Frank C. VERIFIED CUSTOMER
No problems
4/4/2018
Ron M. VERIFIED CUSTOMER
Great service as always, delivered with courtesy and on time. Thank you, James!
4/4/2018
Angela W. VERIFIED CUSTOMER
Ashley was very nice and responsive.
4/4/2018
Kenneth L. VERIFIED CUSTOMER
My wife and I have been talking our Honda's to be serviced at West hills for over five years and not one complaint. Very convenient no pressure business and we plan on continuing our relationship with West Hills for as long as possible.
4/4/2018
Joleen P. VERIFIED CUSTOMER
100% satisfied with the customer service by James and two other employees (wish I took they're names...both females) that greeted me and the service after the appt. Thank you West Hills Honda!
4/4/2018
Lori C. VERIFIED CUSTOMER
Awesome folks, professional and done before the expected time
4/4/2018
Danny B. VERIFIED CUSTOMER
He was professional, patient and answered every question completely to my satisfaction.
4/4/2018
Brett B. VERIFIED CUSTOMER
The service provided by James was great! Serviced my car, it was done on time, actually early! The only thing better is service from Brett
4/4/2018
Karin K. VERIFIED CUSTOMER
Thank you. Your service team was efficient and courteous.
4/4/2018
Gloria E. VERIFIED CUSTOMER
Myles was very respectful an polite and answered all of my questions completely. I really enjoyed working with him!
Thanks
Gloria E
4/3/2018
Mary S. VERIFIED CUSTOMER
The only problem we had was it took 1 and a half hours for our oil change. We felt that was too long. We did have an appointment.
4/3/2018
Mary B. VERIFIED CUSTOMER
Brett did an outstanding job of keeping us informed of jobs,costs,and timing. Job was done in time frame that he told us and within the cost.
4/2/2018
Tammy L. VERIFIED CUSTOMER
Great customer service. Very friendly and personable
4/2/2018
Lynn H. VERIFIED CUSTOMER
Nice crew you have there. We are from CA and had our Element's brakes act up on the way up to WA. Surprisingly, you guys were open on Easter Sunday! Ashley was awesome and took great care of us and our Element. Please thank her for us. Regards, Lynn H
4/2/2018
Kristen S. VERIFIED CUSTOMER
Myles was very helpful and a great representative. He took the extra time to look at my past services to see if anything may be needed.
I did notice that my car’s mileage was not updated at the time of service, however.
4/1/2018
Michelle B. VERIFIED CUSTOMER
Fast friendly service!
4/1/2018
Michelle M. VERIFIED CUSTOMER
This was the worst service experience of my life in any capacity whatsoever. 30 minutes wait after my appointment time to have my car taken back, 35 minutes wait to be told that the tire that veirified to be in stock the day before wasn’t, told the flat would be put back on, 15 minutes later told the work to put the flat on would actually begin, 16 minutes later my cart with the unreparbelbtore is ready for me to come back in 4 days, nice safe feeling. Overall this took 3 hours of my life to accomplish nothing. Quite a great warranty and service value
4/1/2018
Catherine J. VERIFIED CUSTOMER
Great job! Quick service! Thank you
4/1/2018
Carmelita G. VERIFIED CUSTOMER
This was the first time that we had the opportunity to work with Ms. Egan. She represented West Hills Honda in an extremely professional manner. Her customer service skills were superior to others we have worked with in the past. She was very pleasant, cheerful, and her communication skills are excellent. We were impressed. Thank you! And Please pass our gratitude to Ms. Egan.