Ricky was great! He kept me informed of the status of my vehicle as well as my options for service. When it became apparent that they would need to keep my vehicle overnight, he made arrangements for me to have a free rental car. I always get great service at West Hills Honda!
1/29/2021
John K. VERIFIED CUSTOMER
We arrived 1 hour early for our appointment and we were seen right away and our car was taken care of right then. The staff were all very friendly and helpful, especially Kily. When it was discovered that the passenger cabin filter needed to be changed he came to the waiting area and explained all the details so I could make an informed decision. I really appreciated the extra attention. I will definitely be a return customer.
1/29/2021
Rita L. VERIFIED CUSTOMER
Brett talks too much. I asked to use my points. He said we only had 400. My statement that I checked when I got home was 1681. We have been dealing with West Hills Honda for almost 30 years. The turn over has been so bad we don't know anyone and no one knows us. Very disappointing and makes me want to go elsewhere.
1/29/2021
David W. VERIFIED CUSTOMER
I know it is simple oil change. Thank you for getting me in quickly. Your auto service techs always welcome me with great attitudes. Thanks again for everything.
1/29/2021
Dennis D. VERIFIED CUSTOMER
Brett was helpful and provided information about a potential refund on my electronics package warranty if I do not use it.
1/29/2021
Tammy H. VERIFIED CUSTOMER
Great guy. Very customer oriented!
1/29/2021
Stephen B. VERIFIED CUSTOMER
Great service!
1/29/2021
Paul M. VERIFIED CUSTOMER
She did a great job with my car and I hope she will be there next time I bring the car in.
1/29/2021
Brandon M. VERIFIED CUSTOMER
Very professional and informative thanks.
1/29/2021
Ryan B. VERIFIED CUSTOMER
Brett was excellent!! He's very dedicated to his customers.
He's definitely in the correct position!
1/29/2021
Joanne R. VERIFIED CUSTOMER
Love the service Dept. Glad james is back.
1/29/2021
Jody H. VERIFIED CUSTOMER
Thank you very much, everything was great. I am very happy with my Honda.
1/29/2021
Margaret O. VERIFIED CUSTOMER
Very professional. Told me what would be done , told me when it was done and again reviewed it all when I picked up my car. I enjoyed working with Ricky.
Thank you
1/29/2021
David T. VERIFIED CUSTOMER
I appreciated him explaining in detail all that was done with our car repairs. I didn’t feel “rushed.” The car drove great. I am very happy with all of that was done!
1/28/2021
Tara Z. VERIFIED CUSTOMER
Professional, courteous, quick.
1/28/2021
Michael Z. VERIFIED CUSTOMER
If I could vote again, I’d vote Brett for president!
1/28/2021
Lindsay Z. VERIFIED CUSTOMER
Nina was great! Thank you!
1/28/2021
Barton W. VERIFIED CUSTOMER
She was thoroughly professional, efficient as well as personable.
1/28/2021
Charles B. VERIFIED CUSTOMER
Prompt, thorough explanation
1/28/2021
Kris R. VERIFIED CUSTOMER
The work was done on time as promised. The price quote was on the money.