Gennifer was well informed, professional, and prompt in all aspects the service she provided. Great job.
1/28/2021
Carol M. VERIFIED CUSTOMER
Great service
1/28/2021
Taylor S. VERIFIED CUSTOMER
Very professional, no issues after leaving. Will be coming back for further service
1/28/2021
Robert P. VERIFIED CUSTOMER
Spouse went to test drive Toyotas. Realized I needed an oil change and new wipers. Called hoping the service dept could fit me in, and they did! Thank you!!!
1/27/2021
Lisa G. VERIFIED CUSTOMER
Gennifer did a great job at communicating and being accessible. Very clear and transparent. Much appreciated!! I also appreciate how she helped me to prioritize the repairs I could afford and offered help planning what needs to be done next so I can budget for those repairs. Thanks!
1/27/2021
Rachel S. VERIFIED CUSTOMER
Kily is very professional and courteous. We’re very glad he’s back at West Hills Honda! He helps us take care of our CRV!
1/27/2021
Kathleen T. VERIFIED CUSTOMER
Only difficulty was the lack of a shuttle as well as a rental car. Made it work but will be glad when COVID is no longer directing our lives.
Thank you for the great staff.
1/27/2021
Russell D. VERIFIED CUSTOMER
People were very polite and professional, however I have not driven the car since repair work has been done , therefore I cannot say I am completely satisfied yet, but all has been good thus far
1/27/2021
Sammi G. VERIFIED CUSTOMER
Outstanding, fast service. Kily was completely professional, as well as personable. He explained everything thoroughly. His customer service skills are excellent!
1/27/2021
Minh T. VERIFIED CUSTOMER
Max is very nice to customers. He show the knowledge. Always listen and provide the helpful information. Would like to give him 5 */ 5.
1/27/2021
Frederick M. VERIFIED CUSTOMER
She was as good as I would expect. She did fine.
1/27/2021
Andrew F. VERIFIED CUSTOMER
Ricky rocks!
1/27/2021
Jeizel Lyn. VERIFIED CUSTOMER
Richard is fantastic! He is very friendly, accommodating and really took care of my Honda Insight! I always like going to this Honda branch because of him! Thank you Richard!
1/27/2021
Don M. VERIFIED CUSTOMER
I was supposed to have a rental waiting for my lengthy recall repair. Tech didn’t follow through on the rental and when I checked in no rentals were available. I ended up paying $50 out of pocket for Lyft to take me on errands. The Tech did try and get the mechanics to expedite the repair which shortened the waiting time.
1/26/2021
Terry E. VERIFIED CUSTOMER
Very sharp guy, has great attitude!
1/26/2021
Charles L. VERIFIED CUSTOMER
Gennifer did a nice job.
1/26/2021
Robert O. VERIFIED CUSTOMER
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1/26/2021
Bailey D. VERIFIED CUSTOMER
Nina was awesome! Great communication deserves a raise
1/26/2021
Eric C. VERIFIED CUSTOMER
Wow everyone I deal with at the Honda store is professional, courteous and respectful!!!! How do you all do it!!!