Love the valet service as your car is delivered and the Honda dollars.
1/31/2018
Cindy M. VERIFIED CUSTOMER
Very personable. I told her that I named my car Pele, the volcano god, in honor of the molten lava color. When Jasmine came to tell me that the service was finished, she said, "Pele is ready." I got a kick out of her remembering the name.
1/31/2018
Camille C. VERIFIED CUSTOMER
I appreciate that James ? kept me updated and thoroughly went through what needed to be done for my car and updated me. The update really helps during the waiting period. Which I’ve felt all other serviceman/women have done anyways. I appreciate the time James took to review the green through red and advised what needed immediate attention and what can be done next visit.
He also offered myself and my toddler a complimentary drink which helped keep my toddler occupied during the wait. When my service was completed he had my car ready in the service area where it would be easier for me to buckle in my toddler and be on my way. I appreciate that his services as not only to my car, but that he extended his thoughtfulness to my child. To me that’s him going above and beyond. I’ve always feel good about my service at this Honda location.
1/31/2018
Gloria E. VERIFIED CUSTOMER
Jasmine took great care of me.
1/31/2018
James C. VERIFIED CUSTOMER
Always the best customer service, start to finish!
1/31/2018
Chris H. VERIFIED CUSTOMER
She was very friendly and helpful.
1/31/2018
Stanis L. VERIFIED CUSTOMER
Great. Guy ????????
1/31/2018
Kathy S. VERIFIED CUSTOMER
Brett took my car and had it fixed and back to me before it was to be done. Thank you for seeing the need to have my car running. Thanks again.
1/31/2018
Lori L. VERIFIED CUSTOMER
Always a pleasure to bring my car in for service
1/31/2018
William F. VERIFIED CUSTOMER
Daniel was friendly and efficient.
1/31/2018
Charlene S. VERIFIED CUSTOMER
Terrence was very helpful and my wait time passed quickly.
1/30/2018
Cecilia K. VERIFIED CUSTOMER
Awesome customer service
1/30/2018
Kay D. VERIFIED CUSTOMER
Terrence handled our paperwork with professionalism and explained in detail what was done to our car. He also shared with us how excited he is to be a new daddy again any minute.
1/30/2018
Charmaine P. VERIFIED CUSTOMER
Excellent service. Friendly too from the coffee bar to everyone there I met!
Thank you
1/30/2018
Barbara K. VERIFIED CUSTOMER
Great communication and service
1/30/2018
Susan H. VERIFIED CUSTOMER
Everyone at West Hills was so helpful throughout taking care of my car
1/29/2018
Floyd A. VERIFIED CUSTOMER
Terrence was awesome!
1/29/2018
Preston S. VERIFIED CUSTOMER
Adamm was exceptional also Terrance was superb at customer service!! They speak volume about how to treat a customer into returning again and again.. Thank you!
1/29/2018
Michelle O. VERIFIED CUSTOMER
The service team were kind, attentive and very helpful, they made sure to keep me updated on the status of my repairs.
1/29/2018
Sherill L. VERIFIED CUSTOMER
James exuded excellent customer service by allowing me to share some frustration. He expressed compassion and demonstrated effective listening skills. As a result, I felt valued and respected as a customer.