Max was Friendly and helpful. He took care of the negotiations easily.
1/16/2021
Rebecca B. VERIFIED CUSTOMER
Nina did everything perfectly! She gave great vibes, and went above and beyond.
1/16/2021
Terri M. VERIFIED CUSTOMER
Lack of communication was very poor
1/16/2021
Dante R. VERIFIED CUSTOMER
Great guy, appreciated the help needed for my vehicle. Very nice and energetic attitude.
1/16/2021
Pamela W. VERIFIED CUSTOMER
Thank you
1/16/2021
Wendy K. VERIFIED CUSTOMER
All employees were attentive and informative. Appreciate and look forward to the complimentary latte on my visits.
1/16/2021
Jeannie B. VERIFIED CUSTOMER
I just want to express my appreciation for the way that Gennifer took such good care of me and listened to my needs and helped me to get them taken care of so easily.
1/16/2021
Patricia S. VERIFIED CUSTOMER
I was surprised that my free oil changes had expired..but overall, great service. Thank u
1/16/2021
Kay V. VERIFIED CUSTOMER
Again Ricky provided exemplary customer service over several hours to ensure the issues with my car were fixed.
1/16/2021
Emil H. VERIFIED CUSTOMER
Wipers were installed and worked perfectly.
1/16/2021
James C. VERIFIED CUSTOMER
Your choice of music in the waiting area and show room was rock. Did not appreciate your choice or loudness. Also didn’t enjoy not having a table and two chairs to sit at. Also the free coffees that I upgraded were not good. Sorry but we have been coming to west hills for many years and this was our first visit that wasn’t enjoyable.
1/15/2021
Loyd C. VERIFIED CUSTOMER
Kind, courteous & respectful.
Helpful and efficient, answered all my questions and offered additional info/assistance...excellent customer service ????
1/15/2021
Charles/Donna G. VERIFIED CUSTOMER
Outstanding service despite not having an appointment. In and out in less than 90, minutes.
1/15/2021
John S. VERIFIED CUSTOMER
My second service was at issue on 1-13-21. No service person available to check my vehicle in for rear passenger tire replacement. Waited 20+ minutes before binging helped. Then once my service was completed I waited another 20+ minutes before I had to tell someone my vehicle is ready for me to leave. Not acceptable.
1/15/2021
Karen B. VERIFIED CUSTOMER
James did an outstanding job of explaining options and packages that saved money. We really appreciated his efforts.
1/15/2021
Carl O. VERIFIED CUSTOMER
We’ve been receiving excellent service from West Hills Honda since 1988.
1/15/2021
Linda H. VERIFIED CUSTOMER
Brett persevered with me toward finding the possible problem with the vehicle. He also listened to me as I provided data about my vehicle’s issue.