Just wanted an update on the status of the replacement catalytic converter which in my mind is related to the engine misfire service bulletin.
1/1/2021
Nancy V. VERIFIED CUSTOMER
It seems like a lot of running back and forth for the workers from the main building to the service building.
12/31/2020
David W. VERIFIED CUSTOMER
Thank you!
Everything was explained well to us. He kept us informed if alk decisions.
12/31/2020
James G. VERIFIED CUSTOMER
Good experience. Very busy but quick
12/31/2020
Marc M. VERIFIED CUSTOMER
Max was very attentive to my service needs and made sure my wait was as shirt as possible and I was taken care of in the coffee area. Thanks for taking the extra precautions taken there and full service provided. -Marc.
12/31/2020
Deborah M. VERIFIED CUSTOMER
I just need to find out about the status of the third key I bought when purchasing the car.
12/30/2020
David P. VERIFIED CUSTOMER
I wish you would turn headlights back to Auto when completed
12/30/2020
David D. VERIFIED CUSTOMER
Great service appointment. Thank you
12/30/2020
Rebecca A. VERIFIED CUSTOMER
I so appreciate you getting me in early. I had to pick a friend up at the hospital. Thanks!
12/30/2020
Eric M. VERIFIED CUSTOMER
Thanks Brett!!!
12/30/2020
Rose P. VERIFIED CUSTOMER
The wait in the car prior to him greeting me was a bit too long 10 minutes
12/30/2020
Don Y. VERIFIED CUSTOMER
Kily was very professional and kept me informed & updated on the service needs for the 2015 Honda Civic. Overall, quite pleased.
12/29/2020
Ellen D. VERIFIED CUSTOMER
Everything was great, thank you!
12/29/2020
Brittanie S. VERIFIED CUSTOMER
Everything was taken care of very quickly! I was communicated with very well.
12/29/2020
Edith B. VERIFIED CUSTOMER
He was courteous.
12/29/2020
Joseph L. VERIFIED CUSTOMER
Received good service in a timely manner.
12/29/2020
Austin B. VERIFIED CUSTOMER
Got there 10 min early to wait 20 minutes after my appointment time just to check in with no one else around
12/29/2020
Maury R. VERIFIED CUSTOMER
Very courteous
12/29/2020
Catherine A. VERIFIED CUSTOMER
Cameron is very friendly helpful and attentive. He makes you feel like you and your concerns are important and goes beyond to make you feel as comfortable as can be even in these trying times. Very grateful for my experience because of him and others great attitudes.
12/29/2020
Mitchell A. VERIFIED CUSTOMER
Max was great! Unfortunately, the rest of your staff needs to learn how to prioritize when you have people with appointments in line while a customer is pleading his case about damage to his vehicle. They should have told him to move his car aside to discuss the issue to move other customer through! I sat in my car for 30 min before anyone assisted me. 2:00 appt and no one attended me until 2:30. It took you staff over 2 hrs to get my car done! Even with Covid clean-up. I should have been done in 1.5 hrs minimum. People make apptment for a reason, they have other engagements later! No coffee/water was offered and the holiday oil change coupons not offered. Not to mention, no car wash!