Provided the info I needed, very helpful and polite
12/24/2020
Charles R. VERIFIED CUSTOMER
Richard did a great job from his introduction until he took me out to my car when it was finished! Well done! Since it's been a while since I have been there I learned your good efforts to give service as well as dealing with the virus protection plan. Also I learned your no longer connected with free car washes and understand things change. Bottom line... well done and look forward to you taking good care of our car and me! Kind regards to all of your team!
12/24/2020
Noemi P. VERIFIED CUSTOMER
Excellent Service, thank u
12/24/2020
Douglas K. VERIFIED CUSTOMER
Ricky found a leak in my tire that I didn’t know about and replaced tire. I am grateful he found it.
12/23/2020
Doug J. VERIFIED CUSTOMER
Friendly, professional and good listener
12/23/2020
Matthew F. VERIFIED CUSTOMER
Although they seemed very busy, and the service took a little longer than expected, the staff was nothing but polite and accommodating.
12/23/2020
Rachel M. VERIFIED CUSTOMER
Ricky was amazing, keeping us informed, assisting us in getting a rental and giving us coupons for drinks while we waited.
12/23/2020
Philip S. VERIFIED CUSTOMER
Thank you!
12/23/2020
Scott . VERIFIED CUSTOMER
Went as good as possible.
12/22/2020
Kim H. VERIFIED CUSTOMER
Cameron very helpful-thanks!
12/22/2020
Mark T. VERIFIED CUSTOMER
I'd specifically made an 11:15 appointment, but had to wait an hour & 20 minutes to get any status. Should have taken less than 20 minutes
12/22/2020
Justus R. VERIFIED CUSTOMER
Friendly staff who executed service effectively.
12/22/2020
Katherene W. VERIFIED CUSTOMER
Very helpful and considerate
12/22/2020
Debra B. VERIFIED CUSTOMER
Kylie was great. He kept me informed every step of the way.
12/21/2020
Allie T. VERIFIED CUSTOMER
Everything went great!
12/21/2020
Malialani D. VERIFIED CUSTOMER
Cameron was very polite and helpful.
12/20/2020
Cynthia H. VERIFIED CUSTOMER
No complaints as usual. My service and issues were immediate access for the appointment, quick, complete, and comfortable while waiting. Thanks for the consistent quality.
Sincerely, Cynthia
12/20/2020
Cynthia H. VERIFIED CUSTOMER
Thank you for the consistent great place to come for my car maintenance and/or fix-it care. Max was sensitive to my needs and concerns. He went the extra mile to research what I can do in the future to prevent continued issues with mice invasions. I appreciate the ideas and the obvious team effort! I always recommend you as my favorite place for service.
Sincerely, Cynthia
12/20/2020
Delmas W. VERIFIED CUSTOMER
Through was a miscommunication with the service advisor, this resulted in an extremely costly repair to my late model Honda Pilot. The service technicians did their job. We are grateful. Furthermore, the vehicle is currently in great working order. However, we had not intended on conducting this level of repairs on this vehicle. Our experience with the Service Manager made no attempt to consider our claim. This resulted in a $4000 bill for my family. Will you pay the bill, this experience has my family and I reevaluating our relationship with this dealership. We have probably spent over $200,000 at this dealership. My family has purchased over 11 vehicles. The Service Manager’s lack of compassion and failure to accept any ownership for his staff’s role in transaction was very disappointing. He drew a one-side conclusion from the unlawful recording. Lastly, My wife asked to speak to the general manager to state her case. However, we received no call or email. Overall this was not a positive experience.
12/20/2020
Yvette R. VERIFIED CUSTOMER
Ricky was pleasant and kind but when you go in the service area the guy across Rickys cubicle was very rude and a push over. Not sure his name but if your coming from the outside in his cubicle is the left. He needs hospitality training.