Happy with service. Your staff is always pleasant and helpful. Coffee helps!
11/27/2020
James A. VERIFIED CUSTOMER
We appreciate the excellent service, each time we bring our car in to WH Honda. James A
11/27/2020
Vera F. VERIFIED CUSTOMER
Your friendly team members, including Brett, Maggie and Robbie, were very helpful.
11/27/2020
Raymond J. VERIFIED CUSTOMER
Job well done... courteous and efficient at a good cost.
11/27/2020
Vicky S. VERIFIED CUSTOMER
Very Happy with the service & care that is taken to keep everyone safe during this COVID-19 Pandemic.
Thank-You
Vicky S
11/27/2020
Julia G. VERIFIED CUSTOMER
Kily was professional and kind. He offered suggestions for repair rather than try to upsell extra services or things I didn't need. I left the dealership happy and confident that my car is now in tip top shape
11/27/2020
Melinda A. VERIFIED CUSTOMER
Great service and very quick
11/27/2020
Helena B. VERIFIED CUSTOMER
Cameron was great- my car battery took over 3 hours to test & still wasn’t conclusive
I couldn’t wait to finish so, will reschedule.
11/26/2020
Cynthia S. VERIFIED CUSTOMER
All good
11/25/2020
Michael . VERIFIED CUSTOMER
There was a problem with a sub contractor and Patrick took care of it in an efficient manner.
11/25/2020
Linda M. VERIFIED CUSTOMER
Cameron was great.
11/25/2020
Adam M. VERIFIED CUSTOMER
Max was great. Outstanding communication throughout and first class face to face. Thanks Max and thank you west hills Honda.
11/25/2020
Joseph D. VERIFIED CUSTOMER
Everything went smoothly. The only thing that could've been better is this: the completion paperwork, specifically the inspection sheet, shows I need to replace my AC filter. If Max had pointed that out to me, I would have said please replace it. Since he didn't, I'll need to incur further labor charges if I want it done now unless I do the work myself.
11/25/2020
Kaylene C. VERIFIED CUSTOMER
Kily was very nice, he let me know additional work that was recommended to be done but wasn’t pushy when I declined the work.
11/25/2020
Grover B. VERIFIED CUSTOMER
I was very impressed with the level of competence and care that Brett and the team at West Hills Honda provided. Thank You
11/25/2020
Clair K. VERIFIED CUSTOMER
The only thing was being to get parts timely. There’s no way you can control what a Chevy dealership does!!! Otherwise the burping of the car was necessary , and we had no diapers to change!!! Grandparent humor!! And Max, you were considerate and especially friendly to us both. Tell Maggie hello for us. And may you have a great Turkey Day and a wonderful Holiday Season!!! Thank you!!
11/25/2020
Roger M. VERIFIED CUSTOMER
Brett helped me tremendously understand what was going on my older Accord! I felt confident in what he recommended. Great Job!
11/25/2020
William B. VERIFIED CUSTOMER
Thank you Richard for such a high level of customer service and attention. It is very appreciated.
11/25/2020
Jose V. VERIFIED CUSTOMER
I had an appointment at 3pm. I arrived at 2:50 and waited in the car for 40 minutes. During that time no one came to greet me or to at least let me know that it was going to be a long wait. I couldn’t understand what was going considering that there was only one vehicle in front of me. Several times West Hills Honda workers walked by and my presence was never acknowledged. I felt ignored, probably discriminated against since I am Latino, and I just couldn’t understand why was I being ignored that way. Finally, when the person came to help me, I informed him that I had been waiting for 40 minutes and his reply was: okay, sorry... what can I do for you? Once again, he did not acknowledge how I was feeling and seemed to rush through the process forgetting my concerns. This was a real disappointment and makes me reconsider if I want to go back. Customer service was very poor.