I was surprised when I called at 1 pm for an appointment and was given a 3:15 appointment the same day. Usually have appointment over a week later. The recall notice stated the appointment would take about 30 minutes, but when checked in was informed it would take 2 hours. All associates I came in contact with were extremly polite. I bought my car from West Hills Honda and almost all Maintenance has been done by West Hills, always happy with service.
11/17/2020
David H. VERIFIED CUSTOMER
Best maintenance experience yet. No unexpected costs.
11/17/2020
Rodrigo D. VERIFIED CUSTOMER
Good customer service, fullly satisfied!!
11/17/2020
Rick C. VERIFIED CUSTOMER
Cameron came through again. Always professional. Thanks
11/17/2020
Nathaniel H. VERIFIED CUSTOMER
Brett, convinced me to have my shifter fix, will be in next Monday...to have it done..
11/17/2020
Diane M. VERIFIED CUSTOMER
Kily was great. Kept me informed and was very pleasant.
11/17/2020
Michelle S. VERIFIED CUSTOMER
I was on a time crunch for my oil change and they did a great job of getting me out the door in plenty of time to make it to my work meeting.
11/16/2020
Jerry A. VERIFIED CUSTOMER
Quicker this time
11/15/2020
Arianna W. VERIFIED CUSTOMER
I appreciated that he gave me an accurate time frame and was helpful when I called later in the day with an additional question.
11/15/2020
Carolyn W. VERIFIED CUSTOMER
Great Job! Brett has great customer service skills. Keep up the good work!
11/15/2020
Diana R. VERIFIED CUSTOMER
Richard was courteous and attentive as they wrapped up service on my vehicle. He explained the final steps of service and stayed beyond his shift until I received my car. Well done and Thank You Richard.
11/15/2020
Jack H. VERIFIED CUSTOMER
I dropped my car off on Monday night and then picked it up on Saturday morning and nothing got accomplished. This is the second time I’ve had bad service with Honda in Bremerton.
11/15/2020
Rachel R. VERIFIED CUSTOMER
Max is professional, attentive and courteous. He excels at customer service.
11/15/2020
Karen F. VERIFIED CUSTOMER
Rick is very pleasant and informative. Thank all of you for a pleasant experience.
11/15/2020
Merrill C. VERIFIED CUSTOMER
Why us it that so often when you have a scheduled appointment it takes two hours and then they finally tell you that they can't work on it because they have to order parts?
This is not indicative of a well run business!
11/15/2020
Margo O. VERIFIED CUSTOMER
I appreciate Brett's update status on the service of my Odyssey. As with my Service Advisor at the Salinas, CA Honda dealer, Brett provides information on the overall condition of my car and the and
11/15/2020
John R. VERIFIED CUSTOMER
Thanks much.
11/15/2020
Melanie S. VERIFIED CUSTOMER
Ricky was very helpful and considerate.
11/14/2020
Clay C. VERIFIED CUSTOMER
Max has great engagement skills. I enjoyed the experience.