Only, and minor; I got a coupon for beverage at coffee shop only to be through before shop opened. Probably a compliment in disguise. :-)
11/14/2020
Todd A. VERIFIED CUSTOMER
Great service!
11/14/2020
Stephen L. VERIFIED CUSTOMER
Thank you.
11/14/2020
Amber A. VERIFIED CUSTOMER
Max was wonderful, friendly knowledgeable and helped ms save a little money. He was great
11/14/2020
Stacy O. VERIFIED CUSTOMER
We are in the middle of the worst wave of Covid19 and employees still don’t wear their mask over their nose in the service department. Very disappointed and I will not be back until Covid19 vaccine is given widely.
11/14/2020
Kirk K. VERIFIED CUSTOMER
Very professional and made me feel like family.
11/14/2020
Lois S. VERIFIED CUSTOMER
He went above and beyond. He was very helpful
11/14/2020
Timothy W. VERIFIED CUSTOMER
James was attentive, customer centric and courteous.
11/14/2020
Connie J. VERIFIED CUSTOMER
Max was very personable and really took his time explaining the mechanics behind my car problems with me. Very professional and kind. I will be bringing my car to west hills Honda again because my service was so pleasant. Max is a great employee and I’m glad he was the one who helped me. Even though all the staff I encountered were very helpful and happy.
11/14/2020
Gregory H. VERIFIED CUSTOMER
During the 30k mile check up, I was informed my tires hadn’t been rotated and therefore I needed 2 new tires. I understand it’s my responsibility to ask, but I’ve been bringing my car exclusively to West Hills for service/oil change. The tires were rotated once and I assumed that during my other visits, someone would have mentioned it was time to rotate. Yes, it’s only a few months of extra life in the tires, but it was disappointing.
11/14/2020
Robert D. VERIFIED CUSTOMER
Everyone was polite and courteous. The wait time was minimal.
11/14/2020
Maria L. VERIFIED CUSTOMER
Thanks for great service. Looking forward for the complementary carwash.
11/14/2020
John L. VERIFIED CUSTOMER
6-pm spur of the moment initial oil change/ once over..., had us in and out in well under the hour and a half or less promise!
11/14/2020
William P. VERIFIED CUSTOMER
Mr. Belyea was attentive to the information I provided on my complaint and very thorough in find solutions. I have a much better understanding of my vehicle.
Thanks to James I am much happier about purchasing the CR-V Hybrid.
11/14/2020
Matthew B. VERIFIED CUSTOMER
Very helpful
11/13/2020
Juan B. VERIFIED CUSTOMER
Very good service James was very respectful and nice. He even got my car under the roof so I wouldn't get wet because it was raining and walked me to my car. Thankyou for everything!