Kily was very pleasant at check in and gave me a call later in the day to update me on the Service Team’s progress.
(I do wish he would have been there when I picked the car up, so that I could ask him a few questions.)
Keep hiring quality people!
10/15/2020
Joseph B. VERIFIED CUSTOMER
Brett was very conscientious with attention to detail. He contacted us right away to resolve additional repairs needed and the work was finished in his estimated completion time. We were very happy with the results.
10/15/2020
Penny B. VERIFIED CUSTOMER
The repair turned out amazing!! We couldn’t be happier!! Thank you!!
10/15/2020
Robert A. VERIFIED CUSTOMER
James did a superior job.He more than exceeded my expectations. I will ask for him for all future service work or concerns.hh
10/15/2020
Craig S. VERIFIED CUSTOMER
Great job, friendly and professional service.
10/14/2020
Gilbert G. VERIFIED CUSTOMER
Fast, efficient. No baloney. Perfect visit.
10/14/2020
Carmelita G. VERIFIED CUSTOMER
As always we received excellent service!
10/14/2020
Michael C. VERIFIED CUSTOMER
Was told about 3 hours which it was good job????
10/14/2020
Patricia C. VERIFIED CUSTOMER
Patrick was very courteous, personable, attentive and helpful. I hope to have the pleasure of having him take care of me in the future!
Thank you!
Patty Cusick
10/14/2020
Elizabeth K. VERIFIED CUSTOMER
Excellent service!
10/13/2020
Jennifer C. VERIFIED CUSTOMER
When I picked up my van they had completed an oil change which I had asked them to NOT do. I ONLY wanted the recalls completed as I have a place I like to go that is much cheaper. It needed to be done so be it but it would be nice if people would follow directions. When I got into my van my daughters car seat had been removed and thrown on top of the middle seats. If a car seat is removed please put it back. A simple courtesy such as this goes a long way. Third my clock no longer works automatically to the time zone. I could not get it fixed. I had to turn off the automatic time zone and set it manually. Please check your work and make sure functions are working properly. I know this was one of the recalls and I’m not confident that all of them were completed In entirety right now. This doesn’t feel good as a customer especially given how many recalls were needed on my vehicle. Fourth if you decide to blast the music in someone’s car kindly turn it down when you are done.i don’t mind by all means blast it while you work but I jumped a foot when I turned my vehicle on.
10/13/2020
Martha L. VERIFIED CUSTOMER
Professional, helpful and finished within a reasonable time.
10/13/2020
Trudy . VERIFIED CUSTOMER
Thank you. Quick and friendly service as always.
10/13/2020
Michael V. VERIFIED CUSTOMER
Great communication and very happy with the professionalism shown by Kily. He kept me well informed and explained everything to me in terms I could understand.
10/13/2020
Barbara B. VERIFIED CUSTOMER
Patrick was nice to my daughter and me. he explained information well and gave us some different options.
10/13/2020
Mark B. VERIFIED CUSTOMER
Job well done. No issues.
10/13/2020
Stacy B. VERIFIED CUSTOMER
Kily was awesome and very professional.
10/13/2020
Donna A. VERIFIED CUSTOMER
Brett was very helpful and thorough in the process of hearing what was wrong with our car and getting it repaired in a timely manner. He was very prompt on letting us know what the problems were and what needed to be done. Your service department went above and beyond in preparing our car to get the new parts installed as soon as they arrived. Our car was done by noon. We were blown away by the great service! I drove down the road, saying "I'm S0 GLAD THAT WE COME TO HONDA FOR SERVICE!!!" THANK YOU SOOOOOO MUCH for keeping our Element going.