Of the numerous service reps on duty at the time of my appt, Blair was the one helping a customer with no appt when I arrived. He didn’t even acknowledge that I was standing there, waiting patiently to be checked in. Another service rep offered to help me, which I appreciated. I was also the one who, after the estimated wait time, had to go searching for my vehicle, which happened to be sitting at the front of the “completed” line. My appt was just for a pre-paid oil change; I definitely did not feel like a valued customer.
6/29/2018
MARY Q. VERIFIED CUSTOMER
Excellent service from start to finish!!!
6/29/2018
Maria A. VERIFIED CUSTOMER
Good
6/29/2018
Ana C. VERIFIED CUSTOMER
Yes was very pleased with Brandon's customer service! He was super nice and informative to the questions I needed answered if anyone ever needs service with Nissan I'm Definately referring them to him. Thank you for all your help.
6/29/2018
Aracely G. VERIFIED CUSTOMER
Good
6/29/2018
Johnny M. VERIFIED CUSTOMER
Great job done every time and on time. Highly recommended!
6/29/2018
Yomaira C. VERIFIED CUSTOMER
Julie is always professional and explains everything that is being performed on my cake.
6/29/2018
James T. VERIFIED CUSTOMER
Great service as usual
6/29/2018
Martin S. VERIFIED CUSTOMER
Service always great.
6/29/2018
Aaron F. VERIFIED CUSTOMER
All staff were polite, helpful and professional. They did an excellent job of fixing up my car.
6/29/2018
Holly B. VERIFIED CUSTOMER
David was amazing. It was so nice to be a female and not be talked to like I knew nothing about vehicles. I had a great short conversation with him about manual vs standard transmissions and he didn't even bat an eye or talk down to me (like I was a woman who knew nothing). It was a very nice change of pace since frequently I get asked if I ran the car out of gas or forgot to put the clutch in when my car breaks down or needs a tow. Yay David!
6/29/2018
ALBERTO D. VERIFIED CUSTOMER
Jose is really a professional person as always. Very good attention
6/28/2018
Shin Y. VERIFIED CUSTOMER
Julie is amazing. She is trustworthy and has a great customer service skill. I come to this dealershil just because of her.
6/28/2018
Gabriel O. VERIFIED CUSTOMER
Rene Cauich was very informative, polite and attentive. Nissan, this man is a great representative for your company. Because of him I will return. Thank you
6/28/2018
Brandon R. VERIFIED CUSTOMER
The visit was short and sweet. Advisor was great. I'll comeback again. Premium service.
6/28/2018
Jason R. VERIFIED CUSTOMER
Jose was fantastic and a true professional in every facet. Wonderful follow up as well. Thank you!
6/28/2018
NNENNA A. VERIFIED CUSTOMER
Julie is the best service advisor I have had at Avondale Nissan. I have had bad experiences with other advisors so now I just stick to Julie.