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Real Reviews from VERIFIED CUSTOMERS
SUSANA L. VERIFIED CUSTOMER
Mr. Rene is very kind and knows how to treat his clients very well, he helps me with all my doubts, in his work he is very responsible
11/14/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you very much for your review comments I agree Rene is a great Adviser thank you for saying so. Sincerely; Ken Winter Service Director”

Maria M. VERIFIED CUSTOMER
The rep gave me a window of 9-4 for my car to be completed. I wasn’t expecting the car to be within the hour but a reasonable expectation is needed. Also, when I walked up to the counter the rep didn’t greet me. I stood In front of him for about 5 minutes before he acknowledged me.
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Maria I apologize, We usually don't make our customers wait this long for a greeting. I will share your comment with our Team. Sincerely; Ken Winter Service Director”

ROSA G. VERIFIED CUSTOMER
He’s Frendly . Y muy eficiente.
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for your review it is appreciated. Sincerely; Ken Winter Service Director”

SHARON B. VERIFIED CUSTOMER
Blair is great. He always takes good care of me and my car.
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for your comment I am sure Blair will appreciate the confidence report as well Sincerely; Ken Winter Service Director”

Ramona C. VERIFIED CUSTOMER
Fue muy amable el señor Jose Buruato
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for your support!! Sincerely; Ken Winter Service Director”

Ernest D. VERIFIED CUSTOMER
Rene and the staff are exceptional!!
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you :-) Sincerely; Ken Winter Service Director”

Kenneth C. VERIFIED CUSTOMER
As usual, Blair and the service technicians provided excellent service.
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for your review comment!! Sincerely; Ken Winter Service Director”

Guadalupe G. VERIFIED CUSTOMER
Brad the Best ????
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Well thank you I am sure Brad will appreciate this comment too :-) Sincerely; Ken Winter Service Director”

Ulises D. VERIFIED CUSTOMER
Great service
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you so much!!! Sincerely; Ken Winter Service Director”

Alona W. VERIFIED CUSTOMER
I sent my husband on my behalf. He worked with Cesar. My husband said he was kind and professional.
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for the review Alona we all appreciate your comment, Cesar was happy to take care of you. Sincerely; Ken Winter Service Director”

Ronae M. VERIFIED CUSTOMER
Great job as always
11/13/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you so much for the review!! Sincerely; Ken Winter Service Director”

Olivia M. VERIFIED CUSTOMER
I never received a call or text notifying me that my vehicle was ready, and upon reviewing my service receipt, it mentioned that my passenger rear bushing arm torn. I called today to inquire about this and Rene said its not completely torn. He never once mentioned that to me when he said my brakes were at 50% and my battery tested good, and that I needed a fluid service. My factory warranty is about to end in about 2,000 miles. This is something he should have mentioned to me to better explain, rather than having to return the car to be reinspected. What a hassle. I've never felt this displeased with my service at Avondale Nissan. Blair Hummel is a great advisor. I am sad to say I felt disappointed dealing with another advisor.
11/12/2019

Avondale Nissan Auto Repair Service Replied:

“My apology Rene usually updates his customers with the results of our inspection. I will be sure to mention your comments in my Adviser meeting Olivia, thank you. Sincerely; Ken Winter Service Director”

Kenia B. VERIFIED CUSTOMER
The advisor helped me review the needs of my car in great detail and was very clear on prices
11/12/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for your review we all appreciate it very much! Sincerely; Ken Winter Service Director”

Gilbert S. VERIFIED CUSTOMER
Jose was great to work with. My first time there and definitely not my last!!
11/12/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you for your review!! Sincerely; Ken Winter Service Director”

RODGER B. VERIFIED CUSTOMER
Blair is all the best. I called with a vehicle issue, but no appointment. Blair told me to come in and he was able too get my vehicle back to me the same day!
11/12/2019

Avondale Nissan Auto Repair Service Replied:

“Thank you so happy everything went well and thank you for the comment Sincerely; Ken Winter Service Director”

Raymond G. VERIFIED CUSTOMER
I dropped my car off at 7:30am on 11/8/2019, first morning appointment to have the transmission checked out. I took the shuttle back to a relatives house to wait for my car. My advisor said he would let me know if they needed to keep the car overnight they would call me and let me know. I text the advisor around noon asking about my car and all he said was he'll try to get my car back to me. It is now 5pm and still no word back from him which is worrisome because they close at 6pm. So I called him twice. The first time I left a voicemail and the second time he picked up. I ask him about my car again and he just says they were swamped and couldn't get to my car even though I had an appointment at 7:30am! He asked if they could keep it overnight and he'll call me in the morning. I said yes but by this time I was frustrated because I had wasted my entire day waiting for him to call me which he never did. I had too reach out myself multiple times because if I hadn't I would've been waiting still. Now I'm mad because not only did I waste my entire day but now I'm car less and have to find a way home and back to the dealer the next day. Next day comes, morning came and went and still no call from him. I had to physically go down there and confront him about my car so that I can get it back. Very unprofessional. No matter how busy it is, what he did to me was completely unexceptable. If I hadn't gone there myself I probably would've been without a car the whole weekend.
11/12/2019
Maria D. VERIFIED CUSTOMER
Great job, as always. Thank you!
11/11/2019
ALFONSO D. VERIFIED CUSTOMER
Very good support thank you
11/11/2019
Frank A. VERIFIED CUSTOMER
I honestly feel that Cesar needs to have more people skill. He is rude and sarcastic and comes off like he could care less about makin....he needs to check a client vehicle service history before billing them. I had to tell him that I had purchased a oil change plan...I could not believe his response. I plan on never going to him on my future services. He gives Nissan a bad name. I've been coming to nissan for over 10 years...but this guy Cesar is not repressenting what Nissan stands for
11/11/2019
Carmen R. VERIFIED CUSTOMER
Jose is always Pleasant And review what was done to my vehicle and recommendations needed
11/11/2019