Cesar was committed to satisfy me, but the end results were very dissatisfied. My car was about 8 o 10 days in the shop. So not a happy customer. Was not offered a transportation for my daily activities. And when I asked for I was told I have to pay for. I came in for the recall AEB. Mentioned to Cesar an issue with the radio. He told me the part was ordered twice and got the wrong piece. Then 3 o 4 days later when I picked it up a scratch was found on the passenger side doors front and back to repair the scratch they kept my car 5 o 6 more days.
11/8/2019
Rebekah H. VERIFIED CUSTOMER
Brad was professional and truly cared about helping get the car fixed correctly and in a timely manner. We are very thankful for his assistance!
11/8/2019
Bob C. VERIFIED CUSTOMER
Everything was great!
11/8/2019
JOSE B. VERIFIED CUSTOMER
Good service . 100%
11/8/2019
Dora M. VERIFIED CUSTOMER
ALWAYS GREAT CUSTOMER SERVICE.
11/8/2019
JOSHUA W. VERIFIED CUSTOMER
The service team did a great job staying in contact and providing updates on the status of my vehicle.
11/7/2019
WARREN P. VERIFIED CUSTOMER
Rene always represents the company well and treats the customer well.
11/7/2019
Jeffrey M. VERIFIED CUSTOMER
Can’t say enough good things about Adam and the Avondale Nissan team! Our NPV has had intermittent transmission problems for over a year and we were never able to replicate it during service. Adam watched videos I took, came up with a plan to match the conditions, and was able to find it replicating the very problem. He communicated everything and always gave us confidence his team was doing everything possible to get it fixed for good. One of the reasons we bought the NPV was Nissan’s warranty and you definitely delivered—thank you!
11/7/2019
Jessica R. VERIFIED CUSTOMER
Very helpful and polite.
11/7/2019
Mark S. VERIFIED CUSTOMER
Michael was awesome listen to my challenges, and made **** Happen
11/7/2019
Yomaira C. VERIFIED CUSTOMER
It was my first time taking my vehicle to Michael Santana and as my service advisor he was great! He kept me informed the entire time and we discussed what my vehicle needed along with the cost before things were done.
11/7/2019
Dwayne N. VERIFIED CUSTOMER
I just felt like the advisor didn't really listen to my concerns. I bring my business to Nissan and I don't feel valued at all. I have had work done that cost almost $4,000 in repairs. I was thinking of getting a car from Nissan and I've decided never
11/7/2019
EMMANUEL V. VERIFIED CUSTOMER
Excellent customer services.
11/7/2019
Paul C. VERIFIED CUSTOMER
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11/7/2019
Sean O. VERIFIED CUSTOMER
Brad was great! I came in with a recurring problem but Brad was super accommodating and alleviating some of my frustrations.
11/7/2019
Sonya S. VERIFIED CUSTOMER
I appreciate everything Renee does to make sure my service experience is nothing but exceptional!
The same goes with Tony when I need to communicate with him. Together they are a mighty team!
The only reason I drive over 30 miles, one way, (or in this case request that it be towed to Avondale Nissan) to have my car serviced at Avondale Nissan is because I know Rene is going to take me serious, and make sure my vehicle is safe for the road!!!
I know Renee’s job is very stressful… And he is professional and knowledgeable enough that he knows how to handle any situation.
Don’t overlook that Avondale Nissan!!!
Thank you…