Everything was done with care and concern. My problems were fixed and additional issues were found through an extensive diagnostic exam. Timely responses were given to my calls and Brad even stayed a bit longer to accommodate my schedule to pickup my vehicle. Excellent customer service and professionalism was given to me from drop off, explanation of diagnostic exam, to pickup. Thank you.
11/6/2019
Joe S. VERIFIED CUSTOMER
Very helpful
11/6/2019
Dan P. VERIFIED CUSTOMER
Blair is top notch! He is the best service advisor at Avondale Nissan. He truly cares about his customers and their vehicles. On a side note I think the coffee dispensing machine needs to be moved back closer to the TV and chairs. It is hidden inside the kitchen area now.
11/6/2019
Manuel A. VERIFIED CUSTOMER
Blair was quite nice, helpful, and very patient, she explained everything in detail. Also shout out to Jerry Coker and Fahim Naseer great team!! Tony and Michael from service are the best also!! Great job! There’s a reason why my family only drives Nissan!
11/6/2019
Audrey H. VERIFIED CUSTOMER
Great service and helpful
11/6/2019
Tonya H. VERIFIED CUSTOMER
I had a 9:30 am appt time for a simple oil change with no extras. I was given a time of 11 am that my cat should be ready. My vehicle wasn't pulled into a bay until almost 11:15am. My car was not completed until almost 12:00pm. There is no reason for a simple pull change with an appointment time of 9:30 am to take 2 1/2 hours to complete. I was over an hour late to my job. I was extremely disappointed with how long this took. I would have no problem with waiting had I not made an appointment or asked for the car wash or tire rotation or even if I had been given an accurate completion time. I seriously hope that in the future, things will go smoother because I do really do like your company and I love my car which is why i only want to go through you guys with ask of my car care needs.
11/6/2019
Maureen P. VERIFIED CUSTOMER
Blair is awesome as always
11/6/2019
Kathleen S. VERIFIED CUSTOMER
If it was not for Tony Valencia I would not go back to Avondale Nissan. I was treated poorly by Blair. I do not understand why he's still an employee with your company. If he treats all women the way he treated me I'm surprised he has any female customers. Good luck with that. Thank you Tony Valencia for stepping in and taking care of me you are the best
11/6/2019
Jesus G. VERIFIED CUSTOMER
All good thanks
11/6/2019
Louis S. VERIFIED CUSTOMER
Great job
11/6/2019
Patricia A. VERIFIED CUSTOMER
Jose was very good about keeping me posted on my wait time for finishing up with my car as I to leave the dealership and go to work.
11/6/2019
John D. VERIFIED CUSTOMER
Rene was great keeping us informed!
11/6/2019
Eusezio F. VERIFIED CUSTOMER
Thank you. I have no complaints.
11/6/2019
Lorena V. VERIFIED CUSTOMER
Great Job!
11/6/2019
Jeffrey C. VERIFIED CUSTOMER
Blair was amazing as usual. We have had him as our service advisor with a few other Nissan's my family owns. He never dissapoints
11/5/2019
Crystal K. VERIFIED CUSTOMER
Rene was great
11/5/2019
REYNA M. VERIFIED CUSTOMER
Is Bed service i never going again the guy in service is not respect to my thanks
11/5/2019
Alex H. VERIFIED CUSTOMER
Awesome customer service
11/4/2019
Daniel L. VERIFIED CUSTOMER
Was on time and I'm happy thanks to Rene and team
11/4/2019
Brownee J. VERIFIED CUSTOMER
Brad was very helpful in getting me in for an oil change at the last minute And I really appreciate it that. I am not satisfied with the service because several things were wrong with my vehicle one of them was a recall and the other one was my horn wasn’t working and I did not get the option on whether I wanted to get these fixed while my car was being serviced. I do understand that the shop closed at four but if my vehicle was in and been serviced prior to closing time all of my issue should’ve been addressed or I should’ve gotten an option on whether or not I want to ask him to be addressed instead when I was checked out he just said I declined all services when they were never mentioned to me but other than that I appreciate the service I appreciate the leftover of my car and I appreciate the last oil change but I just wished I would’ve been advised of what was wrong with my car instead of reading that I declined services when I checked out campaign