Car was in and fixed so I was able to get to my work on time. Micheal was very courteous and helpful Great Job Micheal.
The only negative was a person going around the waiting area asking people to buy a different car
When I want a differen car I will come to you. Didn't like it.
10/24/2019
Eddie R. VERIFIED CUSTOMER
Michael immediately took care of my first maintenance need since the purchase of my new Kicks. I am grateful.
10/24/2019
Sandra G. VERIFIED CUSTOMER
Brad was great ! And seems honest . He will be my go to next time I need work done
10/24/2019
Marylee B. VERIFIED CUSTOMER
Had a 10:00 a m appointment. At 4:45 p m got a call having trouble completing the service and would call at 8:00 a m tomorrow with an update. Got the call on time and I agreed with added service requirement. Servicing should be done by noon. At 2:00 p m got a text that car was ready. I will say that without the rental car provided at no charge I would have been left with no way to get to a job I had on Tuesday. I question why an appointment is needed if a 4 to 5 hour job would not have been completed until very late in the day. Jose did a good job of keeping me informed. The problem I believe is in scheduling service in order of appointments.
10/24/2019
Eneida C. VERIFIED CUSTOMER
I didn’t like the customer services the he gave me, didn’t even call me back when the car was ready, I have to Drive to the dealership to see if my car was ready to pick up.
10/24/2019
Amber V. VERIFIED CUSTOMER
Great customer service Brad
10/24/2019
Cecelia O. VERIFIED CUSTOMER
I was very satisfied with the knowledge and the confidence that Blair knew about my car Rouge. Blair explained about the 2 recalls that my car needed. I was very glad that the recalls were taken care of, so that I didn’t have to return back to the dealership.
10/24/2019
Julie F. VERIFIED CUSTOMER
I didn't have an appointment as I had roadside service give me a jump. The shop put in a new battery and took care of the recall notice. I was taken care of in a timely manner.
10/24/2019
Irma A. VERIFIED CUSTOMER
Tank you
10/24/2019
Robert J. VERIFIED CUSTOMER
I miss my service advisor Julie, she was a true inspiration and her knowledge
Was exceptional. You can’t replace a person who has spent half her life taking care of Nissan customers.
My new advisor was fine.
Bob Jones
****-****-xxxx
10/24/2019
Eureka H. VERIFIED CUSTOMER
Great service as all ways!!
10/23/2019
Brenda A. VERIFIED CUSTOMER
Michael was very helpful and accommodating and I truly appreciated all his assistance and his friendly demeanor
10/23/2019
Salvador R. VERIFIED CUSTOMER
Rene caugich very good as always!
10/23/2019
Ernestine O. VERIFIED CUSTOMER
Lack of communication. No message that my vehicle was not ready for pick up Saturday. I didn’t know service area closed at 4 pm. I called after 5 pm. Thought you close at 6 pm. Vehicle runs very well. Thank you. I received a call Monday morning but missed it, a message was left. I’m glad a day off is given on Sunday to employee’s.
10/23/2019
Sarah S. VERIFIED CUSTOMER
Michael was extremely helpful and professional.
10/23/2019
Ashley W. VERIFIED CUSTOMER
Adam is extremely knowledgeable and friendly. Excellent customer service, 10/10!
10/23/2019
JOSE R. VERIFIED CUSTOMER
Buen servicio muchas gracias
10/23/2019
Andrea V. VERIFIED CUSTOMER
I would like to thank Mr Santana for the rapid serv
10/23/2019
Gabriel O. VERIFIED CUSTOMER
Excellent fast service.
10/23/2019
LARRY E. VERIFIED CUSTOMER
Blaire is the best! Greets you with a smile; keeps you informed during your service appointment and answers all of your questions completely!! Knows his stuff!