Needs to work on being more friendly toward customers.
9/27/2019
Hilma C. VERIFIED CUSTOMER
Cesar has great customer service and he went above and beyond when he scheduled my appointments as well as helping me
9/27/2019
Alejandro L. VERIFIED CUSTOMER
Realy good service thank you
9/27/2019
William H. VERIFIED CUSTOMER
David was outstanding and a real true Professional. One of the best i have experienced in customer relations. Very detailed in explaining the results of the inspections performed oon my car including an impressive knowledge of tire related issues. David needs to be recognized by Nissan management for going above and beyond the norm. I also saw him status others of the progress of their cas in the waiting room asking them if they had questions along the way. Please note i am 76 years old and obviously have seen it all. You have a true winner here with David.
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9/27/2019
PHIL Y. VERIFIED CUSTOMER
Simply outstanding!!
9/27/2019
Brandi W. VERIFIED CUSTOMER
Although it took Autozone way longer to deliver the battery, Blair is always great t deal with. He looks after me.
9/27/2019
Jesus V. VERIFIED CUSTOMER
Adam kept me updated with my vehicle throughout the day
9/27/2019
ARMANDO G. VERIFIED CUSTOMER
Awsome young man with great customer service, keep up the great work....
9/27/2019
Marisol M. VERIFIED CUSTOMER
When I called over the phone the service parts advisor was very friendly and knowledgeable, however when I met him in person he did not seem as friendly or willing to help out. Was kind of short with me. He was responsive with questions I had after dropping off my vehicle but when asked a question he never responded back. Some of the other service representatives also didn’t seem to care about my issue with my car and just sat around talking. I may not have fit the part of the person dropping off my car but at the same time I feel that people should also not be so quick to judge if they do not know my current situation.
9/27/2019
Jeffrey M. VERIFIED CUSTOMER
Thanks for the great service as always. He was able to find an issue we’ve had a for a year and a half. Really appreciate his diligence and professionalism.
9/26/2019
TINA S. VERIFIED CUSTOMER
My assigned service advisor is no longer employed at the dealership, I approached Michael explaining I did not have an appointment, and he immediately stopped what he was going to assist me and get my car in for an oil change. He was very polite, greeted me with a smile and made me feel as if I never skipped a beat!!! Hats off to Michael, he is the definition of exceptional!!!
9/26/2019
Maricruz O. VERIFIED CUSTOMER
He is an excellent worker and nice plus patient
9/26/2019
AMHIR G. VERIFIED CUSTOMER
René always goes above and beyond with his customer service. He takes his time to make sure my wife and I are satisfied with our experience at Nissan. We take our GMC vehicle to be serviced at Nissan because we know to expect the best with you!
9/26/2019
Betsy S. VERIFIED CUSTOMER
Always professional. Answered my questions. Service took a little longer than expected but not a big deal. Car was washed, serviced and ready to go.
9/26/2019
Jacqueline W. VERIFIED CUSTOMER
Blair was great. I appreciated his help and service that he gave me. I definitely will be sticking with Blair for any service that I need done.
9/25/2019
Mary W. VERIFIED CUSTOMER
Jose was an absolute dream. He was polite, professional, and personable.
9/25/2019
Bertha T. VERIFIED CUSTOMER
It was fine ,no problems. It just was not "truly exceptional"