Avondale Nissan Auto Repair Service

Rene made things happen for me and I am so great full. Overall I am happy with Nissan Avondale because of the service rep taking care of my needs.

Good feedback on vehicle

Cesar did an excellent job at getting my car taken care of. I like when you guys come back and let the customer know what else needs to be done. Thank you guys once again and thank you Cesar for always giving your best. Much appreciated!!

Jose did gave me great cistomer service.

He is a very.helper person..

Record showing I owe 135.00 though I already made payment

Thanks to Rene for all his help , and for becoming my new service advisor

I came in with a rubber piece loose under my car as well as oil change. Once my car was ready I was told by Rene that the rubber piece was put back and that t “pan” missing I asked how that happened he just said it happens and it is the pan that keeps debris from getting under there. Rene said that rubber piece that is hanging “again” wouldn’t hang anymore. Now Nissan wants $150.00 for this pan, my 2013 Nissan Altima is ALWAYS on Nissan’s rack for servicing in fact Nissan is the only dealer that services my car, so I’m not understanding why this was not noticed since they put in writing that a thorough inspection is done, I just got my car off Chandler Nissan a couple of months ago so I’m not totally understanding why this was not detected. What seemed to be just a screw missing has now turned into $150.00 repair fee. I think maybe it’s time for me to move on, I take excellent care of my car, in fact I’m always seeing a business card from one your mechanics wanting to buy “Queen Eleanor”. I’m not satisfied with this. They did however get me in and out in a timely manner with me not having an appointment to change the oil, and I truly thank them for that because they did not have to do that. That pan under my car should’ve never became a missing part and the expense passed on to me. I’m not at all happy.

Thank you Michael for stepping up after I couldn't reach anyone in the service department for 2 days. I really appreciate your help.

Michael was great.

Rene always provides amazing service when I go to service my vehicle. Always tells me what's needed and makes the entire process effortless. He is respectful, courteous and overall amazing

None

The actual service work was impeccable. My service rep was not available when I dropped off the truck, it took several hours for him to return my calls and the paperwork was not ready when I was told truck was ready for me to pickup. Service rep was very pleasant, personable. Finally, when I was finalizing paperwork and truck was brought around for me, my truck was left running well out of the covered service bay, which made me a bit uneasy.

Mike was great.

I was told my car needed things that it didnt and the thing I actually needed they said was fine. So now i question all the extra services i have done at Nissan. Most likely will not bring any of cars back for any type of repairs.

Thank you to Michael Santana And Avondale Nissan i will all ways be customer To Avondale Nissan my Next car will be buying to you guys every time I been ther I felt no pressure and the help I receive from Michael Santana Wos awesome thank you again

Rene and his team did a phenomenal job! Thank you.

Michael was awesome. The guy Cesar that checked me in was awful. Terrible on phone and was so lazy on the Friday I dropped off car.

Muy buena con el señor René

Jose consistently makes us feel valued. So much I have referred friends to Avondale Nissan.