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Real Reviews from VERIFIED CUSTOMERS
Andrew T. VERIFIED CUSTOMER
David did a phenomenal job!
9/4/2019
Daniel A. VERIFIED CUSTOMER
We scheduled a service request for an issue with the front passenger side wheel assembly and asked while it was in to also have a oil change completed. When arriving for the appointment they only had the oil change scheduled and said we would have to reschedule for the wheel issue. Time was taken off from work to be able to deal with the front wheel assembly issue that we scheduled an appointment for just for the service department to not be able to complete the service.
9/3/2019
Nicole W. VERIFIED CUSTOMER
I didnt get a copy of my warranty. I told told to get a $460 and $250 fluids, when i asked what it was, declined to tell me. They were great in allowing me free rental and takibg me to bank when my card didnt work. All in all, i wud never have gone to the dealership if it cud have been avoided.
9/3/2019
Presley V. VERIFIED CUSTOMER
Poor communication with service rep and supervisor. I was told the part for my vehicle would be in a week, and it’s going on three weeks now. I was told I would get a call back when the part came in. I have left two voicemails with supervisor and have yet to hear anything back. I’m not getting no answers and just the run around. Poor customer service.
9/2/2019
Keith B. VERIFIED CUSTOMER
Great fast in and out
9/1/2019
Steve J. VERIFIED CUSTOMER
Blair was and is an exceptional professional that did his absolute best to give me truly top flight and very timely service experience. His whole team did really. He is one of those “rare” individuals that make your dealership what it is! People like Blair make the difference that sets your dealership apart from all the rest! He is my service man that I trust and will come back to whenever I need help! Thank you Blair! I so appreciate everything you did! Steve
9/1/2019
PATRCIA B. VERIFIED CUSTOMER
Blair and Avondale Nissan are above exceptional. I never have to worry about my repairs being done correctly and always kept informed to the status. I especially appreciate having Blair keep me informed as what needs to be done on my vehicle. Thank you going the extra mile!
9/1/2019
Mark S. VERIFIED CUSTOMER
We appreciate your service that’s being conducted on our vehicle while it being serviced in the Nissan service department
9/1/2019
SCOTT H. VERIFIED CUSTOMER
Was told it would take hr 45 min but it was over 2 and half hrs.
9/1/2019
Jill N. VERIFIED CUSTOMER
Blair is the best!
9/1/2019
Erika O. VERIFIED CUSTOMER
When I took my car in, I wasn't satisfied by the job you guys did whats so ever because I'm still having the same problems with my car and it's dangerous i have 3 kids and i dont want to take a chance on the road they said when they would change the stop lamp switch that it should stop the hesitation and it's still doing the same thing I was on the freeway verry scary and even if iam not on the freeway it still has the same problems so if some one can get back to me that would be awsome ****-****-xxxx erika
8/31/2019
Humberto M. VERIFIED CUSTOMER
Everything good
8/31/2019
Alberto P. VERIFIED CUSTOMER
They did an amazing job! I truly liked my experience at Nissan.
8/31/2019
Jerome S. VERIFIED CUSTOMER
Blair is excellent both in service as well as personality.
8/31/2019
Gloria F. VERIFIED CUSTOMER
Adam always strives to satisfy the customer and give you the best service.
8/31/2019
Tammy B. VERIFIED CUSTOMER
Car broke down on the way to work, took care of me right away, checked on me to see if I needed a ride, I ended up losing my job that day and David was very concerned and caring. Finished my car that day so I would have a car to drive. Thanks to the mechanic as well. Tammy B
8/31/2019
Luis M. VERIFIED CUSTOMER
We have had issues recently with our a/c and throttle assembly. He A/c has not gotten fixed. When we mentioned this to the service advisor Adam that we wer frustrated and it seemed to Waste our time to keep coming back and no repairs to the a/c. The service advsirer, Adam, replied that we were wasting their time since they didn’t get paid either. We didn’t appreciate this comment since the car is under warranty and no pay would be received. Today when I arrived our service advisor was not at his desk. I understand that he was probably busy. But for about ten minutes I don’t get an acknowledgment. Today we felt like second class citizens and not customers if Nissan. If the service advisors are indicative of you how you treat customers, we won’t be buying any more vehicles from Avondale Nissan. And we certainly spread our dissatisfaction with our friends.
8/31/2019
Lourdes M. VERIFIED CUSTOMER
Berry good service
8/31/2019
Jasmine C. VERIFIED CUSTOMER
This is not Jasmine's number I wish you would quit calling me
8/31/2019
RENE B. VERIFIED CUSTOMER
Rene is always courteous and tries to give the fastest service possible
8/31/2019