Edwin was a great service advisor. The technician who install the transmission, thank you. Everything is running smoothly. Raceway Ford is my go to for everything.
Thanks again
12/12/2024
Shirley F. VERIFIED CUSTOMER
Sure he’s the best service representative I couldn’t ask for a better guy
12/12/2024
Antoinette J. VERIFIED CUSTOMER
I have always received great service every time I bring my car in
12/12/2024
Carol E. VERIFIED CUSTOMER
I appreciate the team so much! I’m very satisfied with their integrity! This team is the only shop I trust. I will never go anywhere else!
12/12/2024
Becky W. VERIFIED CUSTOMER
So appreciative that Thomas and the very nice HVAC technician were able to help me get my car working quickly. I was treated kindly, was provided a ride back home, and was given updates via text throughout the day. Thank you, Thomas, for being professional and providing awesome customer care !
12/12/2024
Bryan B. VERIFIED CUSTOMER
Edwin was great. It’s more problems with the list of work completed. There is a line item for engine shampooing and the entire engine bay was filthy and you could see where hands have been durning the work being done. Is that normal? Item listed was engine oil pan was replaced but the engine oil life was not reset. Does that mean they didn’t change the oil? Also the truck was filthy after sitting there for almost 7weeks and a $8.5k bill i’d think there’d be a complimentary wash of some sort.
12/11/2024
Hilario A. VERIFIED CUSTOMER
Mr. Tan is a very excellent and professional service advisor
12/11/2024
Rick D. VERIFIED CUSTOMER
Javier is always very helpful and takes care of all our needs
12/11/2024
John C. VERIFIED CUSTOMER
Excellent service from Javier as usual!
12/11/2024
Alan N. VERIFIED CUSTOMER
Always great service and polite employees.
12/11/2024
Heidi H. VERIFIED CUSTOMER
As usual Thomas’s service is amazing.
12/10/2024
Carol T. VERIFIED CUSTOMER
Javier has helped me on several occasions and is always professional.
12/8/2024
Sonora Farms. VERIFIED CUSTOMER
Javi always takes care of me
12/8/2024
Sauro U. VERIFIED CUSTOMER
Stewart was very friendly and helpful when I took my explorer in for a couple of recalls it had on it. I informed Stewart that I just bought the Explorer from a used car dealership in Fontana a week ago who were kinda sketchy so I also requested if it's possible to do an inspection of my vehicle as well. Stewart kindly walked me through the process as well as the lead time which was noon time. Surely enough Stewart was a man of his word and was done exactly at noon. I told Stewart Thank you for his hospitality through my wait time and our small but funny conversations we had when he would periodically keep me posted on my cars status. Also informed him that my son's graduating next year and will definitely look into purchasing his first vehicle here just because of his kindness and the service I received here.Thank you for building trust with your customers. ????????
12/7/2024
Jeremy Z. VERIFIED CUSTOMER
Was given excellent customer service from beginning to end- updated on progress throughout process can’t express enough how kind my service advisor was answered all my questions and made me feel like my business was appreciated which is rare these days
12/7/2024
Thomas O. VERIFIED CUSTOMER
Great service as always!!!
12/7/2024
Mario F. VERIFIED CUSTOMER
Stewart was great. He called me and made sure I knew what was going on and I had no trouble reaching him after that.
12/7/2024
Nicole L. VERIFIED CUSTOMER
Dawson was wonderful to work with. He communicated so well all the things that needed to be addressed with the truck, and was so helpful in getting my vehicle scheduled amidst my busy schedule. Really appreciate the updates along with way as well.
12/7/2024
Roger M. VERIFIED CUSTOMER
Javier and Thomas are the BEST!!! I've always had a great experience with Raceway ford