Great customer service and hopefully my car is in great running condition.
9/18/2024
Rebecca C. VERIFIED CUSTOMER
Alan was great!
9/18/2024
Duthie Power. VERIFIED CUSTOMER
Thanks
9/18/2024
Dan F. VERIFIED CUSTOMER
Very quick and convenient
9/18/2024
Roger M. VERIFIED CUSTOMER
Javier provided EXCELLENT service.
9/17/2024
Harold W. VERIFIED CUSTOMER
Thomas was friendly, knowledgeable and professional.
9/17/2024
Cliford A. VERIFIED CUSTOMER
Feedback was slow to come. Did not answer some of questions. Have no ETA from Ford on my issue other than hopefully by the end of the month.
9/17/2024
Frances L. VERIFIED CUSTOMER
Thomas is always concerned about the service we are provided. He goes out of his way to ensure our satisfaction. We had an issue that Quick Lane could not resolve. He provided us with a recommendation for issue.
Thomas is a thorough and supportive Service Agent.
9/16/2024
Nick S. VERIFIED CUSTOMER
Thomas always does a great job providing friendly service and accurate recommendations for my car. Been to this location several times over the years.
9/15/2024
Vladimir S. VERIFIED CUSTOMER
I had a 8am appointment for an oil change and left the “quick” lane service center close to 11:30. Aside from taking over 3 hours to do an oil change, air filter and wipers my truck had a ton of grease smudges on the hood and fenders.
9/14/2024
Eli F. VERIFIED CUSTOMER
Thomas was very helpful and informative
9/14/2024
Luis P. VERIFIED CUSTOMER
Edwin **** was very helpfull with my truck issues. Good man. Thanks
9/14/2024
Roger S. VERIFIED CUSTOMER
4 days to give me an update on my car! Only to hear I have to replace the whole transmission for $10,000…
9/14/2024
Candy M. VERIFIED CUSTOMER
Thomas and the entire group, always exceeds expectations. Thank you!
9/13/2024
Anthony S. VERIFIED CUSTOMER
I appreciate his communication skills
9/13/2024
Patrick D. VERIFIED CUSTOMER
Thomas is an amazing associate. He did in 5 minutes what 3 different mechanics and 5 thousand dollars did to help me to fix my engine. Thomas’ ford engine expertise is absolutely exceptional. He is a true Ford man! He is for the people. His customer service and next level knowledge guided me to doing a full on engine replacement. Instead of continuing my path of spending thousands on costly band-aide repairs that the 3 previous mechanics had me doing. Thomas is absolutely about the customer! Honestly if he was running for president he would have my vote. He needs a promotion and a huge raise. If the GM or his direct supervisor would like me to contact me. Please do, i have nothing but high high praises for Mr. Thomas. Thank you thomas! You made this a great experience! All my maintenance and repairs will only go through you!
9/13/2024
Debra W. VERIFIED CUSTOMER
Javier was knowledgeable and caring. Thabjs
9/12/2024
Vaibhav J. VERIFIED CUSTOMER
This was my first time visiting Raceway service and I was delighted by the service Thomas provided. He guided me with what's right for my car and made sure I left satisfied with my car. Look forward to be a regular customer. Thank you !