The wait was a little long but everything thing else was to my satisfaction.
7/14/2018
Ivahr J. VERIFIED CUSTOMER
Very friendly. Javier kept me well informed about my car and the timeframe before it would be finished. He offered me water. Just very thoughtful
7/14/2018
Alton S. VERIFIED CUSTOMER
Great guy! I can only imagine how many people walk in and out and each time I come in he remembers smaller things that make my experience personal!
7/14/2018
Gail C. VERIFIED CUSTOMER
I loved the friendliness and one on one care that Alan provided. I had worked the night prior to service. He was kind enough to stop what he was doing and take me back over to my apartment. He was a life saver. Thank you again Alan. I’ve received nothing but great service from Raceway Ford.
7/14/2018
Andrew M. VERIFIED CUSTOMER
Mark is very professional and attentive, great customer service
7/14/2018
Jefery W. VERIFIED CUSTOMER
I didn't notice until I got home that my glove box area was scratched up.
7/14/2018
Steven S. VERIFIED CUSTOMER
Alan was very helpful and kept me informed on the repair needed thank you raceway Ford
7/14/2018
Ken K. VERIFIED CUSTOMER
Great service from Alan. He is an exemplary employee for Raceway.
7/13/2018
Chris M. VERIFIED CUSTOMER
Everything was handled in a professional manor and the associate who greeted me was knowledgeable in what work was done to my vehicle and was able to clearly explain what it was and how it was fixed
7/13/2018
Diane R. VERIFIED CUSTOMER
Jeremy went above and beyond to ensure everything was pleasant.
7/13/2018
Marta B. VERIFIED CUSTOMER
Alan is always on top of things and his customer service is top notch. Thank you for everything.
7/13/2018
Richard J. VERIFIED CUSTOMER
If you are going to have a service advisors meeting prior to opening, have it wrapped up before you open for business! Having one of your service technicians soley handle opening the store and serving the customers waiting (some of us with appointments) is unacceptable!(the technician who assisted us did a great job of serving us). If you would have your full staff in position and ready to serve YOUR customers the process would of been more efficient and taken less time. Please take into consideration that most people there had to take time off from work to get their car serviced.
7/12/2018
Michael L. VERIFIED CUSTOMER
Great customer service speedy checkout two customers in front on me. Done in ten minutes
7/12/2018
Lona F. VERIFIED CUSTOMER
Very good
7/12/2018
Cornelio Z. VERIFIED CUSTOMER
????
7/12/2018
Russell R. VERIFIED CUSTOMER
Excellent service. Thank you to Javier Fernandez!!
7/11/2018
Gregory R. VERIFIED CUSTOMER
Why do I have to pay out of pocket 130 to inspect my transmission for recall parts